Overview

40 hrs M-F $90,000

BAMSI is a 501(c) 3 nonprofit organization founded in Brockton, Massachusetts, with a vision of driving change and creating equal opportunities for individuals with developmental disabilities and mental and behavioral health challenges. Brockton Area Multi-Services, Inc. (BAMSI) was incorporated on March 21, 1975 as South Shore Multi-Services Inc., under Chapter 180 of the Massachusetts General Laws, as a not-for-profit human service organization. On July 9, 1975, it changed its name to Brockton Area Multi-Services, Inc. It was formed for the development, coordination, and delivery of integrated human service programs, and according to its website, its mission is “to empower people and enrich their lives, through compassionate support and diverse services, one individual, one family a time.” BAMSI employees up to 2,000 people and operates adult, child, and family services, assisting approximately 30,000 individuals each year in Worcester, Middlesex, Norfolk, Bristol, and Plymouth Counties.

BAMSI is committed to Diversity, Equity, Inclusion, Justice, and Access for all; to creating a holistic system of care that meets people where they are; and abolishing the stigmas surrounding mental illness, disability, and addiction.

We strive to offer valuable benefits that promote a healthy work/life balance and add value to our employees’ lives. Our comprehensive benefits include:

• Generous Time Off Package
• up to 4 weeks combined vacation, personal and cultural holiday
• 12 paid holidays
• up to 2 weeks Sick Time
• Highly Specialized Paid Trainings including opportunity to earn CEUs
• Health and Dental Insurance
• Life, Short Term and Long Term Disability Insurance
• 403B plan with discretionary match
• Wellness Activities
• Employee Assistance Program
• Career Development Opportunities

*Available benefits are based on position and scheduled hours. 

Responsibilities

Coordination of Services:

Provide direct supervision of Program Managers, Program Directors and Assistant Directors, as designated on a monthly basis.

Ensure the overall quality of program services with the emphasis on individual growth, health and safety.

Assume leadership role in the development and opening of new programs.

Work in close collaboration with the Senior Director of Operations and Director of Healthcare Services.

Review and approve all critical documentation required by state funding agencies.

Assist in crisis management as needed.

Ensure programs are in compliance with all BAMSI and state agency requirements in particular the timely notification and completion of Incident Reports and related documentation.

Review and respond to Monthly Management Reports, as required.

Ensure all protocols and program functions are followed in the absence of key leaders.

Assume leadership role in the coordination of new referrals to programs.

Foster and maintain professional partnerships with all stakeholders through pro-active communication.

Assume a leadership role by acting as a primary liaison with various internal administrative departments e.g. human resources, quality management, facilities, etc., representing assigned programs.

Staff Management and Development:

Ensure program coverage in accordance with funding source standards and regular review of effectiveness of staffing resources and use of overtime.

Provide monitoring and oversight of individual program budgets with Program Managers, Program Directors and Assistant Directors.

Assume leadership role in hiring of new management and clinical staff.

Utilize BAMSI’s electronic human resource systems for hiring, time management, payroll, and scheduling.

Ensure compliance with established policies and procedures related to the ongoing supervision, training and professional development of staff.

Ensure compliance with mandated and recommended trainings of staff.

Complete orientation documentation and annual evaluations for assigned direct reports.

Ensure that program staff adheres to BAMSI policies and procedures. Take corrective action as needed.

Quality Management:

Assist in the identification of program areas of need and address them, seeking assistance as needed.

Ensure the oversight of vehicle and physical plant maintenance by reporting issues promptly, arranging for needed repairs, ensuring housekeeping and interacting with the facility department as needed.

Ensure the appropriate use of program petty cash, gas cards, grocery cards and funds belonging to individuals served; follow auditing protocols.

Ensure ongoing compliance with funders’ standards and with BAMSI Quality Management Reviews. Participate in all external program reviews.

Ensure programs are in compliance with all related health and safety standards.

Other:

Complete all required trainings and certifications with established timeframes.

Provide support and guidance for significant on-call related issues and concerns.

Qualifications

EDUCATION/CREDENTIALS

• Bachelor’s Degree in human service or related field strongly preferred.
• In lieu of a Bachelors Degree a minimum of seven years of senior supervisory experience in human services required
• Must possess a valid driver’s license in state of residence.

KNOWLEGE/SKILLS/ABILITIES

• Demonstrated ability to function independently at a high level of competence.
• Effective critical thinking and communication skills.

EEO

We at BAMSI appreciate your interest and consideration of roles in our organization. BAMSI is an equal opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identify, age, marital status, family responsibilities, pregnancy, genetic information, protected veteran or military status and regardless of whether the qualified applicants are individuals with disabilities. EEO is the Law http://www1.eeoc.gov/employers/poster.cfm Reasonable Accommodations for Applying/Recruitment Reasonable accommodations are adjustments made to remove workplace obstacles for qualified individuals with disabilities to apply for and perform their jobs. Applicants who qualify under the Americans with Disabilities Act, as amended, may be eligible for a reasonable accommodation in BAMSI’s application and selection process. A request for an accommodation will not affect opportunities for employment within BAMSI. Arrangements can be made if you have a disability that requires an accommodation for completing an application form, interviewing or any part of the employment process. Requesting accommodations, in writing or verbally, can be initiated by a BAMSI employee, qualified applicant, or by someone acting on that person’s behalf. Either call 508-484-7171 or, send letter to Talent Acquisition, 15 Christy's Dr Brockton, MA 02301. Note: please do not use these contacts to follow-up on job inquiries.