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Community Manager
$107k-149k (estimate)
Full Time | Television & Broadcasting 2 Months Ago
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BroadbandTV Corp. is Hiring a Remote Community Manager

BBTV is a creator economy company advancing the industry by helping creators, media companies and brands find success through digital content. We provide end-to-end solutions to help creators and media companies grow their audiences and revenue, while helping brands connect to hard-to-reach digital fans. Our proprietary technologies leverage generative AI, machine learning, digital signal processing and big data to power our platform and ecosystem, and we are the largest multi-vertical video publisher in the world, reaching tens of billions of monthly views and over 600 million monthly uniques.

BBTV seeks a dynamic and passionate individual to join our team as a Community Manager focused on engaging our creators and building communities in the premium sports & entertainment vertical. As the Community Manager, you will be pivotal in building and nurturing communities for our creators and their audiences/fans by creating online strategies and offline/in-person activities tied to tent pole events. If you have a deep understanding of the sports & entertainment landscape, a knack for building communities & connections, and a passion for social media, this is an exciting opportunity for you.

Responsibilities:
Community Strategy & Engagement:
  • Foster a positive and active online and offline community by interacting with our creators, audiences/fans, and followers across various social media platforms.
  • Create, manage and execute a 12-month community-building program calendar that consists of both online community building initiatives (ie Discord) plus offline/in-person events (ie organizing creator get togethers) tied to tent poles of our partners like the NBA and industry events.
  • Monitor community discussions, respond to inquiries, and address concerns promptly and professionally.
  • Organize and participate in in-person community events, contests, and initiatives to enhance engagement.
  • Recognize and reward active community members to encourage continued participation.
  • Track event success through participant feedback and other relevant metrics, adjusting future events based on insights gained.
Creator Management:
  • You will closely collaborate with our Sports & Entertainment Key Account team who manage the relationship with our creators, to create community strategies that will deliver value to our BBTV creators.
  • Collaborate with content creators to develop engaging and unique content that aligns with the brand's messaging and values.
  • Provide ongoing support and communication to nurture long-term partnerships.
Content Strategy:
  • Work closely with internal teams to develop and execute content strategies that resonate with our creators.
  • Collaborate with our creators to align their content with BBTV marketing campaigns and brand initiatives.
  • Provide feedback to internal teams based on community response and preferences.
Data Analysis:
  • Develop, track and analyze key performance indicators (KPIs) related to community engagement and reach.
  • Utilize data insights to refine strategies, identify trends, and make informed decisions.
Brand Advocacy:
  • Encourage creators to become BBTV brand advocates by aligning with the BBTV's values and promoting positive sentiment within their communities.
  • Work to amplify BBTV brand messages through partnerships with key creators and community leaders.
Collaboration and Integration:
  • Work closely with other BBTV departments (ie Content Management, R&D/Product Team, Ad Sales, Marketing) to ensure community activities are aligned with overall business objectives.
  • Serve as the voice of the community within the organization, sharing insights and feedback that can inform product development, marketing strategies, and customer support initiatives.

Requirements:
  • Expert in building communities, social media and the Creator Economy
  • Proven experience with community building online platforms (ie Discord)
  • Proven experience with creating and managing offline/in-person events to build community
  • Proven experience in community management and creator engagement, preferably within the sports or entertainment industry.
  • Strong knowledge and passion for sports including the NBA.
  • Excellent communication skills, both written and verbal.
  • Ability to work collaboratively in a fast-paced and dynamic environment.
  • Familiarity with social media platforms (YouTube), trends, and analytics tools.
If you are a strategic thinker, creative problem-solver, and team player with a deep passion for sports, we invite you to apply for this exciting opportunity. Join us in shaping an engaged and enthusiastic community around our brand in the dynamic world of sports & entertainment.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Television & Broadcasting

SALARY

$107k-149k (estimate)

POST DATE

03/22/2024

EXPIRATION DATE

07/18/2024

WEBSITE

bbtv.com

HEADQUARTERS

VANCOUVER, BRITISH COLUMBIA

SIZE

200 - 500

FOUNDED

2005

TYPE

Public

CEO

ANDY TELFORD

REVENUE

$5M - $10M

INDUSTRY

Television & Broadcasting

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About BroadbandTV Corp.

BBTV creates, manages, distributes, and monetizes video content for content creators and media companies.

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