Recent Searches

You haven't searched anything yet.

1 L2 Desktop Support Technician - Houma, LA Job in Houma, LA

SET JOB ALERT
Details...
Bristow Group, Inc.
Houma, LA | Full Time
$51k-65k (estimate)
2 Weeks Ago
L2 Desktop Support Technician - Houma, LA
$51k-65k (estimate)
Full Time | Retail 2 Weeks Ago
Save

Bristow Group, Inc. is Hiring a L2 Desktop Support Technician - Houma, LA Near Houma, LA

Essential Functions:

  • Perform on-site analysis, diagnosis, and resolution of desktop problems for end users, and recommend and implement corrective solutions, including on-site and remote users as needed
  • Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels
  • Receive and respond to incoming calls, email messages and or help desk tickets regarding desktop problems
  • Performing routine inspections and upkeep of existing installations
  • Configure and troubleshoot mobile devices, iPads, and iPhones
  • Escalating complex problems to the appropriate support teams
  • Prepare reference material and user guides
  • Ability to lift and carry 50 lbs. of computer equipment
  • Liaise with company's technology vendors for prompt rectification of any problems or emergencies
  • Coordinate with other IT infrastructure and application groups to provide 'boots on the ground' support to resolve incidents

Qualifications:

  • Bachelor's degree in computer science or related field with 5 years of experience in a similar role
  • 2 - 5 years of experience in an end-user desktop support role
  • Experience with Microsoft Active Directory, Microsoft Desktop Operating Systems, Microsoft Office products including Teams, Adobe, TeamViewer, and other related desktop software
  • Experience with Copier / Printer / Peripheral device installation and troubleshooting.
  • Experience with Audio / Video and conferencing solutions
  • Exceptional customer service and communications skills
  • CompTIA A certification
Bristow Group is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$51k-65k (estimate)

POST DATE

04/28/2024

EXPIRATION DATE

06/27/2024

WEBSITE

bristowsonline.com

HEADQUARTERS

SAUK RAPIDS, MN

SIZE

200 - 500

TYPE

Private

CEO

MICHAEL BRISTOW

REVENUE

$50M - $200M

INDUSTRY

Retail

Show more

Bristow Group, Inc.
Full Time
$85k-104k (estimate)
Just Posted
Bristow Group, Inc.
Full Time
$79k-116k (estimate)
1 Week Ago
Bristow Group, Inc.
Full Time
$122k-154k (estimate)
1 Week Ago