Job Title: Food Service Cook Department: Food Service Reports To: Food Service Manager FLSA Status: Nonexempt The Food Service Cook prepares and cooks hot food items for the restaurant, deli, catering, or other departments. This is a fast-paced atmosphere; the Food Service Cook must have high stamina and a positive “can do” attitude. The Food Service Cook prepares and cooks all items on the cafe menu. He or she ensures that all full service and phone order pick-up times are met so that the customer’s expectations of food quality and service are exceeded. The Café Cook is also responsible to perform duties and responsibilities listed below (other duties may be assigned): Preps, prepares, and cooks all items needed for daily orders. Follows all Bristol Farms’ recipes, and portion sizes when preparing foods following exact specifications. Peels, cleans, and cuts fruits to be served for breakfast of compotes. Cleans vegetables, fruits, and berries for salads, relishes, and gelatin desserts. Mixes ingredients for green salads, fruit salads, and potato salad. Prepares dressings such as Thousand Island, French, and Roquefort to be served on green salads. Prepares cold sandwiches and cheeses. Maintains a clean and sanitary work area at all times. Knows all cleaning chemicals authorized in the Food Service area and understands proper usage. Follows the FIFO rotation system (First-in, First-out). Covers, labels, and dates all leftover foods. Utilizes leftover foods before opening new product. Inspects food and food preparation; including measuring temperatures throughout the preparation process, to maintain quality and sanitation in accordance with the FDA and local health departmental codes and Bristol Farms’ stringent standards. Follows safety work standards and reports any safety hazards to supervisors and/or Store Director. Practices all safety procedures within accordance to Bristol Farms standards and practices. Requisitions supplies daily. Some dishwashing required. Follows the employee handbook at all times, especially on service standards and appearance. At all times, meets and exceeds Bristol Farms standards in service, quality, presentation, sanitation, and cleanliness. Customer Service Skills Food Service Cooks are expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Food Service Cooks are expected to have a positive “can-do” attitude; to treat others with respect; and easily adjust to changes in the workplace. Education and/or Experience One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as recipes, safety rules, operating and maintenance instructions, and other procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or Bristol Farms employees. Knowledge of English This is a customer service driven position. The candidate must have the ability to speak, read and understand English. Ability to speak and understand Spanish is a plus. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as proportions, percentages, and volume. Reasoning Ability Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form. Ability to resolve conflicts in such a manner to create a win-win situation. Physical Demands While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear, and taste or smell. The employee frequently is required to sit and use hands to finger, handle, or feel objects, or tools. The employee is occasionally required to reach with hands and arms; climb or balance; and stoop. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment While performing the essential functions of this job, the Food Service Cook is regularly exposed to extreme heat and sharp objects. He or she frequently works near moving mechanical parts. The noise level in the work environment is usually moderate.