The Commercial Manager is responsible for management activities, sales and operations for our growing Commercial Garage Door business. This role will grow business through their sales and overhead door knowledge, establish department development plans for installation, service and maintenance.

· Provide feedback to fellow managers regarding market trends, revenue opportunities, customer issues, and all issues relevant to the business

· Manage and stay within departmental budget

· Achieve budgeted gross margin

· Meet or exceed all company goals

· Maximize lead opportunities, retain, and grow Maintenance Membership clients

· Manage inventory, equipment, and service fleet

· Review and approve new products and services

· Responsible for following and enforcing policies and procedures to ensure the company fulfills its contractual obligations for service repair, installations and maintenance.

· Manage 7 teams of Install and Repair commercial teams to ensure our customers receive top quality customer service.

· Directly responsible for recruiting, interviewing, training, managing, and evaluating field technicians

· Conduct ride-alongs with technicians and provide feedback

· Ensure all repairs and installs are completed to the highest quality standards and if necessary all permits are obtained

· Communicate and monitor goals

· Manage workload and schedules to best utilize manpower and maximize profits

· Ensure technicians are being dispatched effectively

· Facilitate weekly meetings

Qualifications

· You have great communication and strong leadership skills

· You can multi-task in a fast-paced work environment

· You work well with a team

· You have excellent work ethic and leadership skills

· At least 5 years in a leadership experience

· Computer skills, specifically the ability to use Microsoft Outlook, Word, Excel, PowerPoint

· Valid driver’s license

· Ability to work well in a team environment

· Strong written and verbal communication skills

· Ability to establish priorities and drive results

Requirements

Qualified candidates need to have a valid driver's license and be able to pass all pre-employment screenings (i.e. drug test, background, DMV check).

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work Location: In person