78 Guest Service Agent Jobs in New York, NY
Brickyard Properties LLC is Hiring a Guest Service Agent Near New York, NY
Brickyard Properties llc is looking for a Guest Relation Officer to join their team. The right candidate will be responsible for dealing with guests and providing a high level of customer service. With a strong focus on client satisfaction, the successful applicant will enhance the guest experience and brand image. As a Guest Relation Officer, you will be the face of the company, greeting visitors, providing assistance and answering questions. This is an excellent opportunity for an outgoing individual with exceptional communication skills and a passion for exceeding expectations.
Responsibilities
- Be the first point of contact for guests visiting the property
- Respond to inquiries and provide information about the company and its services
- Ensure guest satisfaction by effectively resolving complaints and issues
- Coordinate with various departments to ensure smooth operations and seamless experiences
- Ensure guest records are accurate and confidential
- Promote the company's services to visitors and potential clients
- Keep abreast of industry developments and ensure a high level of knowledge of the company's offerings
Requirements
- A bachelor's degree in hospitality, communications, or a related field
- Previous experience in guest relations in a similar setting
- Strong customer service and interpersonal skills
- Excellent communication skills, both written and verbal
- A professional demeanor and appearance
- Attention to detail and organization
- Ability to speak multiple languages is a plus.
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Overnight shift
- Overtime
- Weekends as needed
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
- Guest relations: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Security: 1 year (Preferred)
- Front desk: 1 year (Preferred)
Language:
- English (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- New York, NY (Preferred)
Work Location: In person
Job Summary
Full Time
$33k-43k (estimate)
10/14/2023
07/20/2024
brickerton.com
Memphis, TN
<25
Related Companies
The job skills required for Guest Service Agent include Customer Service, Communication Skills, Attention to Detail, Guest Relations, Employee Assistance Programs, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Agent positions, which can be used as a reference in future career path planning. As a Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent. You can explore the career advancement for a Guest Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
12/21/2021: Gainesville, FL
Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
03/08/2022: Lompoc, CA
When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
03/03/2022: Flagstaff, AZ
The agent tabulates the room rate and any telephone or room service charges added during the stay.
02/11/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
01/12/2022: Abilene, TX
Step 3: View the best colleges and universities for Guest Service Agent.
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