OVERVIEW

Bradshaw Home is a dynamic and innovative company operating in the consumer goods industry for nearly 100 years. With a commitment to excellence, we design and distribute a diverse range of products, catering to various market segments. As a leading player in our industry, we prioritize efficiency, quality, and customer satisfaction. The Accounts Receivable Specialist - OS&Dwill be responsible for researching and processing warehouse distribution related deductions in a timely and professional manner. This person will work in the AR department to accomplish maximum benefits by leveraging workflows and managing workload.

RESPONSIBILITIES

• Research and process deductions that are over, short and damaged over tolerance level and within established guidelines of department and customer dispute submission dates
• Acquire backup from various sources – email, customer website, mail
• Determine validity and compile backup to complete a cohesive package, code and route deductions according to established guidelines
• Knowledge and access of warehouse systems to acquire pick, stage, load and ship detail 
• Knowledge of warehouse pick, stage, load and shipping processes and procedures
• Work cohesively and communicates with Customer Service, Warehouse, Freight Carriers and Customers
• Identify trends and root cause to prevent deductions from reoccurring
• Identify and challenges processes towards improvement
• Participate in SDA deduction meetings 
• Create image deduction links on a daily basis
• Other duties as assigned by management

QUALIFICATIONS, CORE SKILLS, COMPETENCIES

• Microsoft Office experience with strong knowledge in Excel and Adobe 
• Establish and maintain effective working relationships with co-workers through a high degree of professionalism and excellent interpersonal/ communication skills
• Keen eye for detail and ability to prioritize and organize work to meet deadlines despite frequent interruptions
• Strong initiative with ability to work and resolve issues with little supervision
• Team player, positive attitude and result focused on achieving department goals/initiatives
• Knowledge of basic supply chain understanding
• Flexible/Adaptable to change and work cross-functional within department
• Strong analytical, research and problem solver capabilities
• Previous experience working in Accounts Receivable 
• Experience in retail industry and dealing with “big box” retailers a plus
• Netsuite and High Radius experience preferred
• Flexible to change
• Initiative for self-development