Position Description: The Membership Coordinator leads the organization’s efforts in managing membership and customer service.

Responsibilities:

1. Entering membership information for all members and managing the membership database.

2. Communicating to families the programs available and associated costs and/or forms needed

3. Assist with marketing of unit and organizational programs through all media sources. Preparation and distribution to club families and posting of additional services, Club hours and special events throughout the Club and community.

4. Maintain easily accessible files for all Club transactions including receipts.

5. Manage transactions related to memberships, fees, and programs.

6. Provide exceptional customer service via phone, email and in-person interactions.

7. Monitor the entrance of the building and greet all visitors.

8. Assist with preparing information for reporting purposes.

9. Organize and schedule meetings as requested.

10.Assist with organization and maintaining front desk and office areas.

11. Build positive relationships with youth, volunteers, parents, schools, and community.

12. Assisting with Club and community special events when assigned this duty.

13. Attend mandatory staff meetings and training sessions.

14. Prepare and monitor invoices.

15. Assist with preparation, filing and tracking of documents related to programs and grants.

16. Reports to Unit Director.

17. Assume other duties as assigned.

Requirements:

· Administrative and customer service experience preferred

· Knowledge of office management systems and procedures

· Attention to detail and critical thinking skills

· Excellent written and verbal communication skills

· Proficient in MS Office and Google Workspace

· High school diploma or equivalent

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 25 – 30 per week

Schedule:

• Monday to Friday

Work Location: In person