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Robert Half
Syracuse, NY | Full Time
$62k-77k (estimate)
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Bousquet Holstein
Syracuse, NY | Full Time
$114k-147k (estimate)
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Anoplate
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IT Help Desk Technician (Syracuse, NY)
Bousquet Holstein Syracuse, NY
$114k-147k (estimate)
Full Time | Business Services 6 Months Ago
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Bousquet Holstein is Hiring an IT Help Desk Technician (Syracuse, NY) Near Syracuse, NY

Bousquet Holstein PLLC is a versatile law firm with offices in Syracuse and Ithaca, representing clients across many industries. The firm’s clientele is comprised of businesses and individual clients for whom we provide legal advice and counsel on a broad range of matters covering more than 30 different practice areas.

Our mission and core beliefs are the guiding principles of our firm and determine how we practice law, respect and serve our clients, support our attorneys and staff, and achieve our goals and those of our clients. Our firm’s identity is grounded in the value of teamwork and respect for everyone’s individual contributions — and we are committed to fostering a diverse workplace that reflects the communities in which our clients and employees live and work.

With a history of over 60 years serving the Syracuse area, our firm feels a profound commitment to our community. This responsibility is a pillar of our company culture, and the contributions we collectively and individually make to our community are an integral part of who we are.

Bousquet Holstein PLLC currently has the following job opportunities available. For questions or inquiries regarding attorney positions, please contact Samantha Kasmarek, Director of Attorney Recruitment & Development at skasmarek@bhlawpllc.com. For inquiries on all other positions please contact Human Resources at HR@bhlawpllc.com. All inquiries will be kept confidential.

IT Help Desk Technician (Syracuse, NY)

$25/Hr – $31/Hr.

The Help Desk Technician is responsible for providing timely and applicable technical assistance for all hardware, software and computer systems used throughout the Firm. This position is the first point of contact for any IT concerns or issues which include maintaining overall daily performance of the computer systems, setting up computer peripherals for employees and new hires, and effectively communicating with co-workers in the IT department to determine the best solution.

Preferred candidate will minimally have an Associate’s Degree in Computer Science or related field and 3 years of proven IT experience, or the equivalent of education and experience. Proficiency in Windows 10 Operating System and Microsoft Office products. Other preferred technology experience: Office 365, iManage/Filesite, Adobe Acrobat, Aderant EAPro, ZoomPhone Systems, HP Printers, Ricoh Copiers, Conference room setup including televisions and projectors.

To apply, please submit your resume and cover letter to Lisa Bachar, Director of Human Resources, at lbachar@bhlawpllc.com. Individuals from historically under-represented groups within in the legal community are encouraged to apply.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$114k-147k (estimate)

POST DATE

10/17/2023

EXPIRATION DATE

05/12/2024

WEBSITE

bhlawpllc.com

HEADQUARTERS

SYRACUSE, NY

SIZE

50 - 100

FOUNDED

1897

TYPE

Private

CEO

LISA M GREENIA

REVENUE

$10M - $50M

INDUSTRY

Business Services

Show more

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The job skills required for IT Help Desk Technician (Syracuse, NY) include Help Desk, Operating System, Microsoft Office, Computer Science, Computer Systems, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk Technician (Syracuse, NY). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk Technician (Syracuse, NY). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for IT Help Desk Technician (Syracuse, NY) positions, which can be used as a reference in future career path planning. As an IT Help Desk Technician (Syracuse, NY), it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk Technician (Syracuse, NY). You can explore the career advancement for an IT Help Desk Technician (Syracuse, NY) below and select your interested title to get hiring information.

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If you are interested in becoming an IT Help Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Help Desk Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Help Desk Technician job description and responsibilities

A help desk technician responds to customer queries to provide technical assistance.

02/13/2022: Lexington, KY

They help troubleshoot software and hardware concerns.

03/13/2022: Nashville, TN

To perform these technical tasks, help desk technicians often must employ non-technical skills like communication, customer service, problem solving and more.

04/14/2022: Chattanooga, TN

Working with computer vendor technical support desks and allied services as per the organizational procedures.

03/23/2022: Saint Louis, MO

Determine the best solution based on the issue and details provided by customers

02/13/2022: Rochester, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Help Desk Technician jobs

Practice fixing common computer problems.

02/08/2022: Stamford, CT

Help desk technicians need a deep understanding of computer hardware and software.

02/20/2022: Lancaster, PA

A good help desk technician has the right balance of knowledge, communication skills, and patience.

02/11/2022: Battle Creek, MI

Desktop Support Technician jobs need some computer knowledge, but not essentially a postsecondary degree.

02/28/2022: Chattanooga, TN

The Desktop Support Technician salary can range widely depending on their experience, location and other factors.

03/14/2022: Flagstaff, AZ

Step 3: View the best colleges and universities for IT Help Desk Technician.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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