You haven't searched anything yet.
BOSTON PROPER
We hold our people, our customers, and our brand in the highest regard. Our people drive our businesses, so we strive to attract the best in our industry. They have different life experiences, educational and cultural backgrounds, but they share many things in common: a commitment to teamwork, to growing great brands, and to building a future full of possibilities.
At Boston Proper, we put our passion and expertise into everything we do. You'll find it in our commitment to unique designs and polished looks that help women feel as fearlessly feminine and as beautifully powerful as they are.
We are actively seeking a Customer Experience Lead for our Contact Center. In this role, as a Customer Experience Lead (CEL), you will be responsible for overseeing a team of Customer Service Representatives within the Customer Contact Center. You will also be instrumental in maintaining the highest standards of customer satisfaction and driving continuous enhancement in our customer service operations.
About You
You LOVE to talk and socialize, especially when it comes to clothes. Your dream job includes meeting new people and helping them feel powerful through fashion. You have exceptional active listening, verbal and written communication skills. You think connecting with people everywhere through technology is the coolest way to make friends and build relationships. You are known to friends and colleagues as "The Problem Solver". You are the one they go to calm any storm. Your demeanor is always professional, and you love to go the extra mile for people. In fact, they remember you for being lively, fun and super helpful. Your passion is digging into the details of everything, be it how products are made, how process can be improved and how companies grow.
Skills and Requirements:
Responsibilities:
Company Perks:
Full Time
Retail
$62k-82k (estimate)
11/11/2023
06/03/2024
bostonproper.com
HIGHLAND BEACH, FL
100 - 200
1992
Private
SHERYL CLARK
$10M - $50M
Retail
Boston Proper operates as a direct to consumer retailer of apparel and accessories for women in the United States.