Job description. Who are we looking for. Role is 100% in-office. A team lead who manages the team of White Glove Customer Support Specialists who is responsible to manage day-to-day operations, ensure readiness to support clients, manage performance feedback and coaching for team members, Monitor and assess client calls, emails and other activities. Process/Functional Skills. Team Leadership: Lead, motivate, and supervise a team of call center ag...
Job description. Who are we looking for. Role is 100% in-office. A team lead who manages the team of White Glove Customer Support Specialists who is responsible to manage day-to-day operations, ensure readiness to support clients, manage performance feedback and coaching for team members, Monitor and assess client calls, emails and other activities. Process/Functional Skills. Team Leadership: Lead, motivate, and supervise a team of call center ag...
Description. Job Description. Contact Center Team Leader. Job Purpose. A Contact Center Team Leader is responsible for leading and supporting employees who assist Independent Contractors (IC) and Client Admins with onboarding and ongoing support. This role requires a high degree of customer service and professionalism. A Contact Center Team Leader will work closely with the Contact Center Manager to enhance the knowledge and skills of the team, a...
Welcome to SmartFinancial, where our mission is clear: to drive growth and success for insurance agencies through our industry-leading technology. Voted one of the Best Places to Work for four consecutive years, we are one of the fastest-growing tech companies. We are a leading insurance marketplace, connecting millions of shoppers to our network of insurance partners. The salary range for this position is $52,000-$83,000. What You’ll Do. Oversee...
Contact Center Team Lead. . The Arizona Humane Society is looking for a dedicated and motivated Pet Resource Center Coordinator to join our team and work a hybrid schedule at our South Mountain Campus. We are looking for someone to. champion AHS's core values of Innovation, Compassion, and Excellence. If you are. a talented individual, please continue to read more now. . Paws Up For Great Benefits. . Competitive salary. Generous PTO program. Up t...
