Wingstop Store Manager (GM) Job Description

This is not an all-inclusive list, it is a general overview

Job Title: Store Manager/general manager (GM)

Job Type: Full-Time (50 hours a week) No regular hours or days.

Job Summary: The store manager or GM is responsible for managing all aspects of the restaurant operation including sales growth, operations, financial performance, staff management and customer service.

Responsibilities:

• Manage daily operations of the restaurant, including food preparation, customer service, and staff management.
• Hire, train, and manage staff, ensuring that they are knowledgeable, efficient, and courteous to customers and fellow staff members.
• Ensure that all food preparation and service meets Wingstop’s high standards for quality and safety at all times. The store must always be ready for QSC inspections.
• Develop and implement strategies with the District Manager to increase sales and profitability.
• Monitor and manage inventory, ordering, and stocking of supplies and ingredients.
• Ensure compliance with health and safety regulations and food handling guidelines.
• Manage all financial aspects of the restaurant, including forecasting, reporting, and managing cash deposits for accuracy.
• Conduct regular performance evaluations of staff, provide coaching and feedback as needed, and implement disciplinary actions as necessary.
• Keeping and maintaining a clean store to include light janitorial duties, equipment cleaning, and storefront cleanliness
• Ensure that all company policies and procedures are being followed to include staff and store paperwork.

Requirements:

• High school diploma or equivalent required; college degree in business management or related field preferred.
• Minimum of 2 years of experience in restaurant management or a related field.
• Knowledge of food service regulations and health and safety guidelines. Serve Safe Certification preferred.
• Excellent interpersonal, communication, and leadership skills.
• Ability to work well under pressure and in a fast-paced environment.
• Strong problem-solving and decision making skills.
• Availability to work flexible hours, including weekends and holidays.
• Must be able to lift up to 50 pounds safely.