Company DescriptionBoConcept is the brand name of Denmark's most global retail furniture chain with 260 sales units in 60 countries around the world.A career with BoConcept means that you will work in an international furniture and design company. With over 260 sales units in more than 60 different countries, 2,000 employees take part in delivering modern, urban design to style-conscious customers.Job DescriptionAssist with answering incoming calls to the Customer Care Department.Assist Customer Care Team with office help (i.e., faxing, scanning, copying etc.).Manage and follow up on work orders submitted on online web form.Retrieve and document quality issues from customersHelp solve customer issues regarding damages and repairsCall and schedule customer ordersControl timely delivery of customer orders and Showroom Displays.QualificationsLogistics experience preferredMust be extremely organized and be able to multitaskKeep fellow team members on track and on scheduleMust be a problem solver and a team playerMust be able to work independently and efficientlyExcellent written and oral communication skillsA diligent work ethic is a mustRecent/extensive IT Customer Support Help Desk Tier experience is a big plusWorking knowledge of Microsoft Office Applications is a mustAdditional InformationBenefits• Medical Insurance• Paid Vacation• Paid holidays• Employee Discount• Opportunities for career growthCompensation: starting $30K, based on experience