About us

Bluewater Radiology is a rapidly growing outpatient radiology practice in Boca Raton, FL. We are professional, innovative and fast-paced. Our center has the most advanced diagnostic radiology equipment available anywhere.

Our work environment includes:

• Modern clinical office setting
• Training provided
• Modern office setting
• Growth opportunities

Overview:

We are seeking friendly and professional Front Desk staff to join our team. As a Front Desk staff member, you will be the first point of contact for our patients and will provide exceptional customer service to ensure a positive experience during their appointment. This is a vital role in our clinical radiology practice, and we are looking for someone who is passionate about delivering outstanding patient services.

Responsibilities:

- Greet patients and provide them with a warm welcome upon arrival

- Check patients in and out, ensuring all necessary documentation is completed accurately

- Answer phone calls and respond to patient and referral office inquiries promptly and professionally

- Provide information about the Radiology practice facilities, services, and what to expect

- Handle patient or referral complaints or concerns with patience and empathy, escalating issues when necessary

- Assist with scheduling, prep, process and special requests

- Maintain a clean and organized front desk area

- Collaborate with other radiology and business departments to ensure smooth operations

Experience:

- Previous experience in a front desk or customer service role preferred

- Strong phone etiquette skills with the ability to handle multiple calls simultaneously

- Excellent customer service skills with a friendly and approachable demeanor

- Knowledge of medical industry practices and procedures is a plus

- Familiarity with patient scheduling and management systems is a plus

- Bilingual proficiency in English and another language is an asset

- Ability to handle difficult situations calmly and professionally

At our radiology clinic, we value our employees' contributions and offer benefits such as competitive pay rates, opportunities for career advancement, and a positive work environment. If you are passionate about providing exceptional services and thrive in a fast-paced medical office setting, we would love to hear from you. Apply now to join our team as a Front Desk staff!

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work setting:

• In-person

Ability to Relocate:

• Boca Raton, FL 33432: Relocate before starting work (Required)

Work Location: In person