About BlueSprig

At BlueSprig, we are on a mission to change the world for children with autism. And at the core of this mission is our BlueSprig team.

Our talented and passionate employees are a critical piece of the puzzle that deliver high-quality ABA therapy driven by our commitment to exceed industry standards of clinical outcomes. We are a Certified Learning Organization committed to your ongoing professional development and offer CEUs, impactful conferences, and opportunities to be involved in innovative research and tireless advocacy efforts with experts in the ABA field.

Bluesprig, is adding an Accounts Receivable Supervisor to our team. The AR Supervisor should be knowledgeable in the healthcare revenue cycle as it relates to researching, analyzing, and resolving open insurance claims and balances. You will be responsible for accurate and timely resolution of rejected, underpaid, or denied claims through claim corrections and appeals.

Responsibilities

Position Summary:

This position will oversee a team of Accounts Receivable Supervisors and Specialists whose primaryresponsibilities include the research, reconciliation, negotiation, and disposition of outstanding balanceswith emphasis on performing root cause analysis to resolve underlying issues and collection of pastdue balances. There is a heavy emphasis problem solving of complex receivables issues.

Job Duties and Responsibilities include the following. Other duties may be assigned.· Provide leadership, coaching, and mentoring to staff. Set a positive example for all employeesin performance, work ethic, and professionalism. Set the tone for excellent customer serviceand communications for the team and promote a culture of continuous improvement.· Provide performance management and development planning for assigned staff, whichincludes mentorship, coaching, and training to provide professional development throughwork and project assignments, training opportunities, etc. and ensure all staff have adevelopment plan.· Assess and define training needs.· Interview, hire, and train new employees.· Produce and administer performance evaluations and execute employee disciplinary actionswhen needed.· Develop and maintain KPI’s to monitor performance and progress against metrics, ensure theexistence of proper goals and metrics to measure individual performance, and overseeconsistent application across all employee levels.· Serve as an escalation path for resolving more complex issues and, where appropriate,leverage situations for training and development opportunities.· Develop and maintain KPI’s and underlying reporting to monitor receivables performance andexecute tactical strategies to achieve targets. Develop and execute tactical strategies toachieve collection, write off, and cash goals.· Ensure root cause analysis is performed as necessary and make recommendations whenappropriate to improve internal processes for mitigate ongoing issues and improving andstreamlining overall processes.

· Monitor the aged accounts receivable and work with staff to keep it clean through effectiveaccount reconciliation and ensure adherence to company policy for refunds, adjustments, andwrite offs.· Responsible for achieving collection targets set by the leadership team.· Document and implement standard operating procedures to facilitate and improve keycollection metrics for Accounts Receivable, Write Offs, and Collections processes bycollaborating with team members to resolve issues to ensure collections are optimized.· Provide regular and ongoing reporting of receivable ageing and performance againstestablished collection metrics.

Qualifications

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Skills: To perform the job successfully, an individual should demonstrate the following:

• Adaptability – Accepts and applies feedback. Adapts to changes in the work environment. (Different clinical settings, client changes, supervisor changes, etc.). Changes approach or method to best fit the situation within guidelines and direction from supervisor. Manages competing demands. (Prioritizing responsibilities)
• Professionalism 
• Conflict Resolution – Confronts difficult situations. Encourages open communications. Keeps emotions under control. Maintains objectivity. Uses negotiation skills to resolve conflicts. Identify appropriate times and locations to discuss conflict.
• Commitment to Quality– Competent in required job skills and knowledge. Displaysunderstanding of how their actions and job affects others. Exhibits ability to learn and apply new skills. Keeps abreast of current developments. Uses resources effectively. Looks for and takes advantage of opportunities. Pursues training and development opportunities. Seeks feedback to improve performance, asks for help when needed. Strives to continuously build knowledge and skills. Seeks increased responsibilities.
• Teamwork – Balances team and individual responsibilities. Contributes to building a positive team spirit. Puts success of team above own interests. Works cooperatively in group situations in commitment to changing the world for children with autism.
• Problem Solving
• Communication 
• Leadership: Leadership and Oral communications
• Strategic Thinking
• Quality Management
• Education/Experience: Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
• Language Ability: Read, analyze and interpret business, professional, technical or governmentdocuments. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, clients, customers and the public.
• Computer Skills: Experience in Microsoft Office (Word, Excel, PowerPoint, Access, Publisher, Outlook, Chrome, Internet Explorer).
• Certificates and Licenses: N/A.
• Travel Requirements: Traveling up to 10% as needed within region/territory. Have reliable means of transportation. Meet requirements of our Motor Vehicle policy.

Benefits

BlueSprig provides…

• Competitive salary commensurate with experience
• Collaborative and team-oriented work environment
• Ongoing professional and career development
• Medical, dental, and vision benefits 60 after hire
• Retirement plan
• Paid time off
• 7 paid holidays
• Flexible schedule

BlueSprig is an Equal Opportunity Employer. BlueSprig aims to be an inclusive and equitable employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need. At BlueSprig, we level the playing field for all.