Job Title: Practice Coordinator Lead
About Bloom:
Bloom Healthcare is a pioneering and employee-owned primary care and hospice practice at the forefront of transforming healthcare delivery for vulnerable patients. We bring high-touch, innovative medicine to those living at home with chronic conditions. Bloom’s model of care is proven to provide exceptional care to the homebound population, and Bloom Healthcare has generated outstanding quality results in CMS Innovation Center models compared to our peers. 
 
At Bloom Healthcare, we believe in creating an environment that fosters growth, collaboration, and a shared sense of purpose. Bloom Healthcare has been voted the "Top Workplace" for four consecutive years. This honor reflects our unwavering commitment to our employees. By nurturing a work culture that puts our team first, we empower them to put our patients first.
 
By joining the Bloom Healthcare family, you're not only embarking on a rewarding career journey but also becoming a part of a community that genuinely cares about you. We thrive together, supporting one another, and making a significant impact in the lives of our patients. Become a part of our success story and experience firsthand why we're consistently voted the best place to work. 
Job Summary:
We are seeking an experienced and dynamic Practice Coordinator Lead to join our team. As the Practice Coordinator Lead, you will be responsible for overseeing and enhancing the administrative and scheduling operations performed by our Practice Coordinators. This role requires a seasoned professional who can effectively manage a team while maintaining a high level of quality patient care.
Responsibilities:

• Leadership and Oversight:
  • Provide leadership and guidance to the Practice Coordinator team.
  • Ensure adherence to established protocols and procedures.
  • Foster a collaborative and efficient work environment.
• Patient Interaction:
  • Oversee the care coordination of incoming phone calls from patients, families, and facilities.
  • Ensure proper follow-up on patient inquiries and concerns.
  • Monitor and optimize patient scheduling.
  • Ensure timely reporting of patient change of conditions to providers.
• Scheduling and Logistics:
  • Ensure patient care needs are met by coordinating timely visits.
  • Build efficient provider schedules to ensure all patients are seen within the most effective driving route.
• Onboarding and Training:
  • Oversee new teammate onboarding and continued training.
  • Lead practice coordinator coaching team, identify gaps and process improvements.
  • Lead and coordinate pilot processes improvement initiatives.
• Communication and Collaboration:
  • Establish effective communication channels within the interdisciplinary team.
  • Understand Bloom’s policies and procedures and best practices, educating team as needed

Qualifications:

• Exceptional multitasking abilities, especially in a high-paced environment.
• Strong problem-solving skills to address complex situations.
• Excellent computer skills, with familiarity in EMR software being a plus.
• Proven leadership experience.
• Current teammate at Bloom Healthcare.

Why Bloom?

• Competitive salary with bonuses and stock options.
• Opportunities for professional growth.
• Collaborative work environment with a passionate team making a difference in healthcare.
• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan.
• Employer-paid basic life and AD&D insurance.
• Generous PTO and paid holidays.
• Annual continued education allowance.

Bloom Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
The salary for this position is competitive and commensurate with experience. The pay range for this role in the state of Colorado typically falls between $60,000 and $69,000 annually with the potential for performance-based bonuses and other benefits. Actual compensation may vary based on factors such as qualifications, experience, and location within the state.