49 Customer Service Representative Jobs in Novi, MI
Blogonize is Hiring a Customer Service Representative Near Novi, MI
Job Responsibilities
- Greet customers warmly in person and over the phone and assist them with product inquiries, pricing, and availability.
- Work to resolve issues and ensure customer satisfaction, escalating complex matters to management when necessary.
- Partner with Gardner White stores to take overflow calls, assist with administrative duties as assigned, and coordinate with internal departments.
- Research various software platforms and social media such as Storis, Podium, Dispatch Track, Facebook, and Instagram to input pertinent information and respond daily.
- Develop a deep understanding of our furniture products, including features, materials, and styles.
- Stay updated on product inventory, promotions, and sales events to provide accurate information to customers.
- Other duties as assigned.
Work EnvironmentThis job operates in a retail office setting.
RequirementsPhysical Demands:The employee will regularly be standing, walking, bending
Qualifications Needed To Perform This Position
- High School diploma or equivalent
- 1 year of customer service and/or call center experience preferred but not required
- Strong problem-solving abilities and ability to remain calm under pressure.
- Friendly and approachable demeanor with a passion for helping others.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Knowledge of furniture products and industry trends is a plus.
- Strong computer skills and Microsoft Office experience
- Cash handling and/or accounting experience a plus
Job Summary
Full Time
$41k-51k (estimate)
05/21/2024
07/05/2024
blogonize.com
Arvada, CO
<25
Related Companies
The job skills required for Customer Service Representative include Customer Service, Call Center, Problem Solving, Microsoft Office, Customer Satisfaction, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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