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Job Description
The Role :
As a Telephone Customer Service Representative the responsibilities include generating and overseeing appointments for sales and service prospects from incoming phone call lead.
The ability to respond to inbound phone call inquiries to develop customer trust and generate customer visits to our dealership.
Following up with customers to ensure satisfaction and produce referrals. The Representative interacts daily with the Sales Managers, Sales Associates, Service Advisors, staff members and customers.
Telephone performance and accountable for call volume is key.
Prior Call center / sales experience preferred but not required. Must be comfortable speaking on the phone to customers and answering a high volume of calls.
Please apply at Honda of Bismarck today or apply online! Join our Team!!
Qualifications
The Musts :
Additional Information
The Perks We Offer :
Our Employee Promises :
Last updated : 2024-05-25
Full Time
Retail
$55k-71k (estimate)
05/26/2024
06/05/2024
bismarckmotorcompany.com
MANDAN, ND
50 - 100
2011
BEN DINGUS
$10M - $50M
Retail
We know what you think about car salespeople. We are quite aware of the reputation our industrys earned. This is why we work hard to be a welcome contrast to our competition. If you want to pay more for your vehicle, or accept hidden conditions and fees, or get stuck paying for a vehicle you just purchased soon to find out it doesnt fit in your garage (yes, its happened) there are plenty of other dealers to choose from. Nothing is more important to us than our long term relationships with our employees, our guests, their families (and even their dogs!). When it comes to being part of the trad...itional dealership stereotype, were proud to take the road less travelled.
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The job skills required for Customer service representative include Customer Service, Call Center, Communication Skills, Dedication, Work Ethic, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.