Custer County Health Center

Serving Westcliffe and the surrounding region of Colorado’s Wet Mountain Valley

Directly supervises Nurse Supervisors and other appointed charge nurses or leads in the Rural Health Clinics. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

ESSENTIAL DUTIES PER AREA OF RESPONSIBILITY

1. Under the direction of the director or VP, works within budgetary guidelines to ensure new
and existing practices are staffed and equipped accordingly. Responsible to ensure provider
schedules are accurate in the EHR per direction of provider, director and/or VP in
accordance with contractual productivity requirements.

2. Works with new providers to identify space and technology needs; submits request for new
computer and software. Responsible to arrange computer training and ensures that new
provider and staff receive any additional IT/training support on an ongoing basis.

3. Responsible to hold monthly practice meetings with each clinic location. Obtains input from employees, supervisors, director, VP and physician(s) and develops the agenda for practice meetings; leads meetings and ensures agenda is followed. Immediately communicates any issues with director and/or VP. Follows up practice meetings with a written summary to provider, director, VP and all participants.

4. Communicates any concerns or issues directly with the provider whenever possible or consults immediately with their director or VP, keeping them in the loop. Does not wait to be rounded on to share concerns. Participates in provider annual performance evaluations as requested by director or VP.

5. Acts as a liaison between the hospital and local/consulting physician offices to foster cooperative relationships and problem solves issues regarding patient care. 

6. Maintains knowledge and appropriate skill sets regarding the Rural Health Clinics.

7. Provides direct patient care as needed in the medical office clinics within scope of practice.

8. Ensures a teamwork and collaboration between the clinics and all hospital departments.

9. Participates in the development of clinical guidelines with medical staff, nursing administration, pharmacy, and other ancillary services as appropriate.

10. Establishes a positive, collaborative relationship with other community agencies including but not limited to Public Health and Home Health and Hospice.

11. Other duties as assigned.