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Key Account Specialist
Location : Lombard, IL, United States
Position Type : Unfixed Term
Job Function : Customer Service
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A family-owned company, bioMerieux has grown to become a world leader in the field of in vitro diagnostics . For almost 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health .
Today, our teams are spread across 44 countries and serve 160 countries with the support of a large distribution network.
This includes our SLC site, formerly known as BioFire Diagnostics.
Description
Primary Duties
1. Serve as the internal primary point of contact with US Key Accounts.
2. Prioritize the US Key Account orders, communicate expiring pricing, expiring scheduling agreements and about the products availability when back orders / allocations occur and ensure their follow up (allocation, priorities & management).
3. Communicates with internal departments, mainly Supply Chain, Sales and Marketing, Finance.
4. Collaborate with Account Managers and know customer's business and account / order strategy.
5. Reporting and communicating of logistical complaints for US Key Accounts.
6. Ensure OTIF compliance in regard to order, ship method, and partner accuracy.
7. Enter purchase orders into an ERP system for a dedicated portfolio of customers.
8. Provide one-call resolution with a significant focus on customer care.
9. Contribute to the relationship of the global and local key / strategic accounts by partnering with Sales, Marketing, and working with Supply Chain.
10. Performs all work in compliance with company quality procedures and standards.
11. Perform other duties as assigned.
Training and Education
High School diploma required, bachelor's degree in related field preferred.
Experience
Knowledge, Skills, and Abilities
Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bioMerieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information.
In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bioMerieux email domains (i.
e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site https : / / careers.
biomerieux.com / or contact us at emailprotected .
BioMerieux Inc. and its affiliates are Equal Opportunity / Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal.
If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMerieux's or its affiliates' application process by contacting us via telephone at (385) 770-1132, by email at emailprotected , or by dialing 711 for access to Telecommunications Relay Services (TRS).
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Last updated : 2024-05-01
Full Time
Ancillary Healthcare
$78k-111k (estimate)
05/03/2024
05/09/2024
na.biomerieus.com
Durham, NC
<25
Ancillary Healthcare
The job skills required for Key account specialist include Customer Service, Problem Solving, Partnering, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Key account specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Key account specialist. Select any job title you are interested in and start to search job requirements.
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