Job Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and assisting them with their inquiries and concerns. This is a full-time position with opportunities for growth and advancement.

Duties:
- Communicate effectively with customers via phone, email, and chat to provide assistance and resolve issues
- Upsell products and services to customers based on their needs and preferences
- Conduct outbound calls to follow up with customers and provide additional information or promotions
- Perform data entry tasks accurately and efficiently
- Analyze customer data to identify trends, patterns, and opportunities for improvement
- Assist in maintaining customer records and updating account information
- Collaborate with other team members to ensure a seamless customer experience

Experience:
- Previous experience in customer service or sales is preferred
- Strong communication skills, both verbal and written
- Excellent problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in data entry and computer skills

We offer competitive compensation and benefits packages, including medical insurance, retirement plans, paid time off, and opportunities for career development. If you are passionate about providing exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you.

Please note that all positions at our company are paid positions.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Hudson, FL 34667: Relocate before starting work (Required)

Work Location: In person