Server - Big Chill Beach Club

Job Description

• Provide a Tour of our Menus (Food and Drink). Highlight features and suggest specific menu items
• Do not be “just” an order taker. Answer questions appropriately. Take orders accurately
• Be a storyteller, make suggestions and guide the customer
• Be aware of guest’s special needs, requests, and desires
• Share guests requests, needs, likes, and dislikes with the team and management
• Be a guest recognition expert. Know our regulars by name
• Welcome and greet guests. Smile. Make eye contact. Make all our guests feel comfortable and let them know you’re there to personally take care of them
• Know everything about our craft beers, signature drinks and food items
• Enter orders in our point-of-sale system quickly and accurately
• Deliver food and beverages from kitchen and bar to guests in a timely manner
• Be interesting. Be yourself. Have fun
• Monitor and observe all guests' dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests
• Constantly maintain a clean table and environment, maintain clean service areas, and clear & reset dirty tables when appropriate
• Always sell dessert
• Promote the restaurant, inform guests about upcoming BCBC events
• Prepare the final bill, present a check to the guest, accept payment, accurately process credit card charges or make change
• Provide appropriate farewells to all guests
• Be the hardest working member of the team
• Perform more than your share of side work at the start and end of each shift
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor
• Must Enjoy the Ride, be a team player, and live the brand and be a brand ambassador, making decisions in the best interest of Big Chill Beach Club every time

Qualifications:

• 1 years relevant experience required; preferably in a fast-paced restaurant
• Must have an outgoing, upbeat, friendly personality
• Must be at least 18 years of age, preferably over 21 years.
• Must possess a current ABC Card
• Have advanced knowledge of beer, wine and liquor and common drink recipes.
• Possess basic math skills and have the ability to handle money and operate a cash register.
• Be able to work in an active environment that includes standing, walking, and going up and down flights of stairs for long periods of time (up to 6 hours).
• Be able to reach, bend, stoop and frequently lift up to 40 pounds.

• Unlimited growth potential with salaried management opportunities
• Travel opportunities
• Team events & outings 
• Local lifestyle perks like paddleboarding & kayaking discounts
• Professional leadership development and continuous coaching, training, and mentorship
• Food, beverage & retail discounts
• Benefits for salaried team and paid time off for full-time hourly employees
• Celebrate Wellness program dedicated to supporting employee wellness