We have an exciting opportunity at Big Bend Hospice!
Big Bend Hospice is hiring a Marketing and Communications Coordinator to join our team. In this position you will support our Marketing Director and team with creating engaging social media content. Create social media content on platforms such as Facebook, Instagram, TikTok, and LinkedIn. Help executive marketing initiatives and meet project deadlines.

Hospice work is not a job – it’s a calling.

Caring for patients and their families at the end of life requires exceptional people with the spirit and commitment to providing compassionate care.

Big Bend Hospice has been the “Hometown Hospice” in the Florida Big Bend area since 1983. Our non-profit's mission is to “inspire hope by positively impacting the way our community experiences serious illness or grief one family at a time.”

Big Bend Hospice strives to be the employer of choice and is committed to providing the education, tools, and work environment to allow employees to perform at their best. For more information about Big Bend Hospice, visit bigbendhospice.org or us on Instagram, Facebook, and TikTok.

Our Culture

Our culture is cultivated using the following values:

• Integrity - We demonstrate integrity in everything we do
• Accountability - We hold ourselves accountable to the highest standards
• Respect - We respect our patients and the families we serve, and we respect one another
• Stewards - We are good stewards of our resources
• Innovation - We strive for increased knowledge and explore innovative ways to fulfill our mission
• Excellence - We are committed to excellence and helping each employee reach their highest potential

Main Duties and Responsibilities:
(Includes, but not limited to)

Social Media Management:

• In collaboration with marketing team and other, creates engaging social media content, implements, and coordinates social media calendars across multiple platforms, with a focus on mobile-first formats like video and Instagram Stories.
• Create and post visually appealing graphics, short-form mobile videos, and other content tailored to each platform's strengths.
• Monitor and respond to comments and messages in a timely and professional manner.
• Track and analyze social media performance metrics and report on engagement, reach, and video viewership.

Content Management:

• Assist with creation and editing of website content, ensuring accuracy, clarity, adherence to brand guidelines, and SEO best practices.
• Contribute to the development and editing of newsletters, brochures, and other marketing materials.
• Assist with researching and writing blog posts, press releases, and other digital content, incorporating relevant keywords for online search optimization.
• Proofread and edit all marketing materials before publication.

Marketing Support

• Assist with planning and execution of marketing campaigns and events, considering mobile-friendly approaches.
• Coordinate and distribute internal communications, including staff newsletters and updates.
• Maintain and update marketing databases and contact lists.
• Research and recommend innovative marketing tactics, including the use of mobile video and SEO strategies.
• Demonstrate a willingness to learn new platforms and tools as needed.
• Utilize software platforms such as Salesforce and ClickUp for project management and communication.
• Collaborate with the web development team to learn and contribute to website user experience (UX) improvements.

Other duties as assigned.

Requirements:

• Bachelor’s degree in Marketing, Communications, or a related field.
• 1 - 2 years of experience in social media management, with proven success in creating engaging and high-performing mobile video content.
• Highly organized, with the ability to manage multiple priorities simultaneously and effectively.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to make decisions based on expectations of supervisors.
• Proficient with Microsoft Office Suite, CRM (Salesforce), and other marketing tools.
• Valid driver's license and automobile insurance

We Got the Perks:

• Annual PTO accrual based on years of service. For example, 0-2 years of service receive 120 hours of PTO.
• 9 paid holidays annually
• Medical (UHC), dental, vision, STD, LTD, FSA, EAP, life insurance, and supplemental life insurance
• 5% 403B match after one year of employment with us
• Employee recognition programs and discounts
• PSLF (Public Service Loan Forgiveness) eligibility for most roles

**The hired compensation will align with the advertised range and be determined by skills and experience.

Big Bend Hospice is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. We celebrate diversity without discrimination based on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.