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Alpine Communications is a well established and growing business that brings our communities around Elkader face-to-face with the latest communications technologies (phone, internet, TV, security monitoring).
Job DescriptionAt Alpine Communications , we believe in customer centricity. Our mission is to turn customers into raving fans by providing outstanding customer service and support. This is achieved by providing customers precise answers to questions, quick and accurate responses and offering solutions to individual needs - while being truly passionate about their satisfaction (they’re friends and neighbors after all). A snapshot of your role:
This position calls for hands-on experience performing the responsibilities listed above in a highly competent manner. Strong computer literacy and proficiency in Microsoft 365 esp. w/ Word / Excel and a willingness to become our guru desired.
Additional InformationWe proudly offer a generous 401(k) match, PTO, and health, dental, vision, life, disability benefits at no or low cost.
Please upload or email your resume in confidence to our HR partner at B Squared Consulting.
Your resume should include your personal email address, location, and describe your experience with the responsibilities listed in this posting.
Full Time
$43k-55k (estimate)
04/24/2024
05/09/2024
The following is the career advancement route for Customer Service Supervisor positions, which can be used as a reference in future career path planning. As a Customer Service Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Supervisor. You can explore the career advancement for a Customer Service Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Supervisor job description and responsibilities
Guide and direct customer service team towards achieving operational goals.
04/06/2022: New Haven, CT
Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.
03/09/2022: Savannah, GA
Provide supervision and technical assistance to customer service team to attain departmental and organizational goals.
03/22/2022: Lafayette, LA
Perform annual reviews, appraisals and performance management reviews for the customer service staff.
04/02/2022: Racine, WI
Monitor business and process metrics to measure and manage customer service effectiveness.
05/09/2022: Augusta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Supervisor jobs
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/28/2022: Durham, NC
The culture must be one of really honestly respecting and valuing staff and customers.
03/01/2022: Newark, NJ
Listen attentively and actively and they must take ownership and responsibility.
03/23/2022: Shreveport, LA
They must be carefully attuned to the needs of a potential customer, or even an unsatisfied one.
04/30/2022: New Brunswick, NJ
Good customer service should be offered with politeness, respect and understanding.
02/11/2022: Pine Bluff, AR
Step 3: View the best colleges and universities for Customer Service Supervisor.