Description

Join our team as a full-time Resident Care Coordinator at Hickory Villa. We're looking for a compassionate individual to fill this crucial role, primarily working day shifts Monday through Friday, with occasional on-call duties and flexibility for weekends, evenings, and nights as needed.

As the Resident Care Coordinator, you'll play a vital role in ensuring our residents receive the highest quality of care, fostering an environment of respect, dignity, and independence. If you're dedicated to providing exceptional resident care and possess outstanding customer service skills, we want to hear from you. Apply now to make a difference in the lives of our residents.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Coordinates training and education of Care Partners and Medication Aides on an ongoing basis.
• Assists with schedules to ensureproper coverage to meet resident needs according to budget.
• Shares on call duties as required.
• Monitors Medication Aides in administration of medication, to include documentation audits.
• Assists the Health Service Director and/or Health Services Coordinator in medication management, including administration of medications to residents, ordering medication from pharmacy and maintaining records as dictated in Bethesda Senior Living Communities policies.
• Ensures that medications are properly stored, medication carts/cupboards are cleaned and medication room is organized according to standards.
• Observes resident health status, takes actions to address concerns within scope of practice, and reports all significant changes in condition.
• Ensures that all required documentation, including service plans and nursing assessments, is completed.
• Communicates to families as needed, regarding resident's personal needs and scheduled physician, dental, or eye appointments.
• Assists in organizing and developing service plan reviews as required, with appropriate resident care team members and resident families.
• Performs monthly safety and infection control checks of the community and reports back to the Health Service Director and/or Health Services Coordinator.
• Works with HSD/HSC to coordinate monthly staff schedules, arranges replacement staffing when necessary and maintains clear records of all changes, requests and irregularities.
• Ensures in-house ancillary medical services such as podiatrist, doctor visits, psych visits, labs, x-ray, ambulance, etc. are scheduled and followed through.
• Participates in the maintenance of resident records including review of documentation performed by Care Partners and Medication Aides, monthly MAR reviews, setting up new resident and thinning records appropriately.
• Ensures adequate daily coverage for meal service by communicating with the Culinary Services Director and/or Host/Hostess, to include taking resident orders for meals, providing drink refills according to residents’ / guests’ requests, assists with the cleaning, resetting and preparation of the dining room in-between mealtimes.
• Fulfills other duties as required/assigned

Managerial Breadth/Scope of Job

Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Understands when to refer issues to the Health Service Director and/or Health Services Coordinator and when to handle them personally.

Qualifications

Knowledge/Skills/Abilities

• Possess excellent communication and interpersonal skills.
• Ability to work in a stressful, sometimes demanding environment.
• Ability to teach and train Care Partners and Medication Aids.
• Ability to schedule staff and cover shifts as needed.
• Possess excellent time management and prioritization skills.
• Must be able to work independently and prioritize workload as emergencies arise.
• Must have knowledge and skills to administer medications safely.
• Must maintain a current drivers license and comply with all requirements of Bethesda'sAuto Policy.
• Demonstrates a SERVANT heart and attitude by following the Bethesda Senior Living Communities Mission Statement.

Education/Experience

High School diploma or equivalent. Two years related experience and/or training. Certification in medication administration and CPR/First Aid as required per state regulations.

Working Environment/Physical Requirements

Moderate physical activity required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently. Must be able to lift residents, with assistance, over 100 pounds.

Applications accepted on an ongoing basis until the position is filled.