2 Integrated Behavioral Health Home (IBHH) Care and Service Coordinator Jobs in Omaha, NE

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Integrated Behavioral Health Home (IBHH) Care and Service Coordinator

Lutheran Family Service

Omaha, NE | Full Time

$43k-56k (estimate)

2 Months Ago

Professional Partner (Behavioral Health Care Coordinator)

Region 6 Behavioral Healthcare

Omaha, NE | Full Time

$58k-73k (estimate)

5 Days Ago

Integrated Behavioral Health Home (IBHH) Care and Service Coordinator

$43k-56k (estimate)

Full Time | Wholesale 2 Months Ago

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Lutheran Family Service is Hiring an Integrated Behavioral Health Home (IBHH) Care and Service Coordinator Near Omaha, NE

Integrated Behavioral Health Home (IBHH) Care and Service Coordinator

Job Type

Full-time

Position Summary:

The IBHH Care Coordinator provides integrated support, advocacy, and coordination of care from admission to post-discharge for clients and families within the IBHH program at LFS. The position facilitates activities to recruit, engage, and retain clients and families in program activities and services.

Job Duties:

Provide outreach and engagement activities to facilitate IBHH program enrollment and engagement.
Complete comprehensive clinical needs assessment and any required screening for the Health Action Plan (HAP).
Develop the HAP by setting member-centered goals and action steps to achieve the goals.
Identify possible gaps in services and secure needed supports.
Work with staff to link clients to community resources and other clinical providers.
Accompany clients to medical and/or other appointments to facilitate their engagement and follow through as needed.
Prepare crisis intervention and resiliency plans (wellness recovery action plans (WRAP), relapse prevention plans, etc.).
Provide outreach, engagement, and service planning following discharge from higher levels of care.
Support the member to live in the setting of their choice.
Coordinate with other agencies and health homes.
Provide coaching and recovery support on issues including but not limited to self-advocacy, after-care, wellness self-management, medication adherence, smoking cessation, entitlements, daily living activities, etc.
Maintain documents, records, statistics, and other related reports in an organized, timely and accurate manner as per policy and procedure.
Complete trainings and maintain proficiency with de-escalation and crisis intervention techniques.
Establish and maintain positive working relationships with internal and external team members.
Assess situations to determine importance, urgency, and risks, and make clear decisions which are timely and in the best interests of the organization.
Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information, and activities.
In collaboration with program leadership, continually evaluate processes and workflows related to patient support within the IBHH program and work toward continuous quality improvement.

Required Skills/Abilities:

Excellent verbal and written communication skills.
Excellent interpersonal, negotiation, and conflict resolution skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to act with integrity, professionalism, and confidentiality.
Regular and predictable attendance, and promptness for work.
Commitment to uphold the mission, vision, values of Lutheran Family Services.
Support Lutheran Family Services in the organization’s objective to be a diverse, equitable, inclusive, and accessible workplace.

Position Competencies:

Verbal Communication
Written Communication
Critical Thinking
Empathy

Education and Experience:

Bachelor’s degree in Social Work or other related field required or equivalent work experience.
At least two years of knowledge, familiarity, and/or experience in case management services.
Demonstrated skills and competencies working with a variety of behavioral health needs.
Knowledge of functions and services of community organizations and related human services.
High level of organizational skills, communication and interpersonal skills, and attention to detail.
Valid Driver’s license, proof of liability auto insurance, and ability to drive for work.
Bilingual preferred (fluent in English and another language spoken by our client populations).

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.
Hybrid work environment (in-office and remote).
Laptop and company issued cell phone.
Work schedule may require nights and/or weekend hours as needed.

Lutheran Family Services is an equal opportunity employer. We do not discriminate against any employee or applicant for employment on the basis of age, race, religion, color, ethnicity, disability, gender, sexual orientation, gender identity, or national origin.