As the Product Manager, you will be responsible for partnering with our product management, engineering, design, and other cross-functional teams to help shape the vision for our data & informatics teams - focused on supporting the operational needs for care at home programs. In this unique role, you will partner with leaders at top-tier health systems to conceptualize and develop this offering. You’ll take the lead in all stages of discovery and will represent our providers and patients in day-to-day decisions made at the delivery level. Once launched, you’ll be equally passionate about enabling our client-facing teams to communicate these exciting new capabilities to customers.

Remote

What you’ll do

• Partner with product leadership and other product managers on product initiatives on the roadmap
• Collaborate with our client-facing teams to understand and validate new enhancement requests from clients
• Seek user feedback to uncover new needs, gain deeper insights into new requests, and solicit feedback on recently released enhancements
• Prioritize and document requirements for upcoming releases
• Collaborate with our highly creative design and engineering teams to reach the best possible version of a feature or enhancement to bring to market
• Be the voice of the customer within the engineering team, clearly articulating user needs and customer goals, ensuring technical solutions map back to solving a user problem or job
• Actively work with the team to decompose epics/features into user stories that are granular enough for the team to estimate and work on
• Develop and document acceptance criteria for stories/epics to ensure they can be accepted, and validate that developed stories/epics meet their acceptance criteria
• Be the expert and go-to person for your initiatives. Educate users and internal stakeholders on new features and enhancements, and create and/or contribute to relevant internal and external communications

Basic qualifications

• 3 years of proven product management experience
• 2 years commercial experience with API development & documentation, ML ops, data science & analytics, business intelligence, or products & applications in a technical domain is essential
• 1 years experience working in agile software development processes, including writing stories/epics, managing a backlog, and working within a Software Engineering & User Experience environment being the lead product expert.

Preferred qualifications

• Education at the bachelor’s degree level, or equivalent experience in a technology, computer science, data, or STEM related focus
• Experience working with querying languages like SQL
• Experience working with clinicians on workflow tools highly desired
• Ability to juggle multiple projects and tasks with varying degrees of priority in a fast-paced, high growth environment
• Ability to understand and discuss technical concepts, translate to user and customer implications, manage trade-offs, and facilitate decision-making
• Have experience with data-driven product development and user-driven product design

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

• Competitive pay
• Generous employee discount
• Physical and mental well-being support