10 Client Service Representative - Full Time Jobs in Reading, PA
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Client Service Representative - Full Time
$35k-44k (estimate)
Full Time
1 Week Ago
Berks Counseling Center is Hiring a Client Service Representative - Full Time Near Reading, PA
Job Type
Full-time
Description
Berks Counseling Center is a recovery-oriented behavioral health, physical health, and supportive services organization providing a holistic approach to a culturally and economically diverse population for the purpose of achieving a healthy and productive lifestyle.
In this position, you will...
Requirements
To qualify for the position, you will need to have...
Full-time
Description
Berks Counseling Center is a recovery-oriented behavioral health, physical health, and supportive services organization providing a holistic approach to a culturally and economically diverse population for the purpose of achieving a healthy and productive lifestyle.
In this position, you will...
- Perform a customer service role
- Check-in clients
- Answer all incoming calls to the mainline.
- Process incoming/outgoing mail.
- Process incoming faxes.
- Complete eligibility of benefits for all scheduled clients
- Confirm client appointments.
- Collect co-pays/rent payments
- Organize and maintain paper and electronic files
- Be required to wear scrubs
- Salary comparable to experience/education
- Comprehensive medical, dental, and vision benefits
- Free Virtual Urgent Care (Telemedicine) and Virtual Mental Health Services for you and your family
- Additional voluntary insurance options
- 403(b) with agency match after 12 months of service
- 15 days of Paid time off
- 2 floating holidays per calendar year
- 10 full paid holidays per calendar year
- Free parking
- Tuition Reimbursement or Student Loan Assistance
- Paid licenses and certifications, if they are relevant to BCC and the work you do
Requirements
To qualify for the position, you will need to have...
- A High school diploma or GED
- One (1) year of office experience in healthcare field
- Instead of experience, must have Medical Secretary/Medical Billing certificate
- Excellent communication skills within all formats - verbal, phone outreaches, and e-mail etiquette.
- Ability to work 40 hours per week within agency hours of operation, which are 8am-8pm Mon-Thurs, 8am-4pm Friday with Saturday hours, when applicable.
- Must be able to see well enough to read reports and use a computer.
- Must be able to hear well enough to communicate with clients, vendors, and coworkers.
- Must have mobility to move about the agency.
- Must be able to lift up to 15 pounds.
- Must be able to write, type, and use technology.
- Be bilingual: able to speak, read, and write Spanish and English
- Have customer service experience
- Have knowledge of or experience with trauma-informed approaches preferred.
- Receipt of results of a satisfactory drug and alcohol screening test.
- Receipt of the originals of the following background checks: PA State Police Criminal History, PA State Child Abuse, and DPW FBI Criminal History. These clearances must be valid within the 60 months prior to employment. A conviction is not a bar to employment; however, a review will be conducted to make a determination of employment should a conviction be present.
- Receipt of original documentation and verification of relevant degrees, diplomas, certificates, or licensure.
- Confirmation that you are not on the OIG Federal Healthcare Program Exclusion from Participation list. Should you appear on this list, Berks Counseling Center is prohibited from employing you.
- Please complete the application online by clicking Apply.
- You can find all our listings by visiting: www.bit.ly/BCCJOBS
- Be sure you're using an updated browser and your resume is in PDF or Word format before uploading.
- Visit our website for more information: www.berkscounselingcenter.org
- If you are unable to complete the application online, please reach out to HR@berkscc.org to receive assistance.
- With one application, we can consider you for multiple positions.
Job Summary
JOB TYPE
Full Time
SALARY
$35k-44k (estimate)
POST DATE
05/01/2024
EXPIRATION DATE
05/14/2024
WEBSITE
berkscounselingcenter.org
HEADQUARTERS
READING, PA
SIZE
50 - 100
FOUNDED
1977
CEO
CHRISTINE AXFORD
REVENUE
$5M - $10M
INDUSTRY
Social & Legal Services
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About Berks Counseling Center
Berks Counseling Center (BCC) is a recovery oriented behavioral health and supportive services non-profit organization located in Reading, PA with offices in Phoenixville, PA at the Chester Counseling Center (CCC).
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