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Patient Experience Coordinator
$45k-61k (estimate)
Full Time 3 Months Ago
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Bensonhurst Dental is Hiring a Patient Experience Coordinator Near Brooklyn, NY

PATIENT EXPERIENCE COORDINATOR
Highly regarded dental office looking for an enthusiastic and reliable Patient Experience Coordinator that loves to create and maintain positive relationships with staff and patients. The primary role will focus on facilitating an exceptional patient experience while partnering with the dental team in the practice. The ideal candidate must be dependable, flexible, self-motivated, hard-working, and a team player. As a valued member of the family, you will be surrounded by talented individuals who aim to create an environment that engages and supports your growth as well as the success of the practice.
Responsibilities:
  • Deliver quality and compassionate care to every patient.
  • Reaching out to new patient leads (via phone and email).
  • Following up and staying in touch with patients after consultations.
  • Registering new and returning patients.
  • Help arrange patient transportation as necessary to and from the office.
  • Provide administrative support duties - calendar management, data entry, sorting mail/emails/fax, document signing, etc.
  • Protect patients’ rights by maintaining the confidentiality of personal and medical information.
  • Answering patients’ inquiries.
  • Keeping track of patients’ birthdays.
  • Filtering new patient leads.
  • Continuously assess the schedule ensuring optimum patient flow.
  • Monitor patient reviews and feedback.
  • Have fun and make sure patients are having fun too!
Qualifications:
  • Bachelor's Degree required.
  • 3 years experience in a medical office - Dental office preferred.
  • In-depth understanding of best practices for customer service and patient care.
  • Ability to work in a fast-paced environment.
  • Proficient computer skills.
  • Flexibility to work occasional evenings and weekends.
  • Must have an on-call mentality and able to help remotely at all times.
  • Must possess excellent interpersonal, organizational and communication skills.

Job Summary

JOB TYPE

Full Time

SALARY

$45k-61k (estimate)

POST DATE

01/29/2023

EXPIRATION DATE

05/14/2024

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Bensonhurst Dental
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2 Months Ago
Bensonhurst Dental
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Bensonhurst Dental
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$76k-95k (estimate)
6 Months Ago

The job skills required for Patient Experience Coordinator include Customer Service, Confidentiality, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Experience Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Experience Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Experience Coordinator positions, which can be used as a reference in future career path planning. As a Patient Experience Coordinator, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Experience Coordinator. You can explore the career advancement for a Patient Experience Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Experience Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Experience Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Experience Coordinator job description and responsibilities

A patient experience coordinator helps to satisfy a full range of patient needs.

03/06/2022: Fort Myers, FL

Patient experience coordinators spend time communicating directly with patients and their care providers.

02/08/2022: Laramie, WY

A patient experience coordinator helps to enroll and monitor patients on clinical tests and has direct responsibility for a patient's care.

02/07/2022: Elyria, OH

A patient experience coordinator helps track the patient’s health and plans the daycare.

02/06/2022: Roanoke, VA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Experience Coordinator jobs

Gain work experience as a registered nurse (at least one year) before applying as a patient experience coordinator.

03/29/2022: Shreveport, LA

Get proper certification to be a patient experience coordinator.

03/22/2022: Chillicothe, OH

Patient complaints can be uncomfortable and frustrating, but try to stay positive.

03/10/2022: Rochester, MN

View complaints as an opportunity to learn and build upon that to provide an amazing patient experience.

03/26/2022: Portsmouth, OH

Step 3: View the best colleges and universities for Patient Experience Coordinator.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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