• Warmly acknowledge, greet, and assist patients upon arrival and departure.
• Accurately calculate the anticipated cost of treatments and present financial obligations to patients.
• Ensure timely collection of balances from patients.
• Develop patient-friendly financial solutions, including payment plans and lines of credit.
• Liaise with dental insurance providers to verify eligibility, benefits, and claim payments.
• Efficiently schedule patients for treatments, ensuring profitability while accommodating last-minute cancellations.
• Address patient inquiries about treatments, finances, and other concerns, both in-person and via phone/email.
• Maintain comprehensive patient records and present periodic reports on treatment progress.
• Support other tasks as required.

Job Summary