Job Summary:

Are you amazingly talented at keeping track of all kinds of tiny details? Do you enjoy talking with diverse groups of people? Do you want to be challenged at work and have an opportunity to grow? Be inspired frequently, and make a significant impact in our community? If so, then you may be the right fit for our part-time Office Assistant. As our Office Assistant, you will be helping coordinate all aspects of our home delivered meal program and performing administrative tasks.

Responsibilities:

• Responsible for coordination of all aspects of the home delivered meal program.
• Responsible for working directly with meal provider’s delivery staff and conduct daily meal check-in and making sure the number of food items are accurate and specialty meals are fulfilled. Responsible for reconciliation for meals ordered/received and posting of service units.
• Answer client and volunteer phone calls regarding problems with meal delivery.
• Responsible for engaging new and potential client inquiries and processing client intake forms. Will communicate and update any new client starts, cancellations, meal frequency or dietary changes with staff, and maintain client paper files.
• Make weekly / monthly assessment phone calls to clients and new client follow-up calls.
• Assist Program Manager with managing office volunteers and their schedules to assist with meal check-in and other projects.
• Assist with processing client receivables and provide other general office support on projects as needed.
• Answer phones in a professional manner, display friendly and positive attitude with staff members, clients, volunteers, and all prospective callers and visitors.
• Assist in managing meal delivery routes and notifying staff when routes need to be adjusted
• Will act as liaison for client communication, interfacing positively with clients and all members of the home delivered meal program, as well as family members, volunteers, and other service providers.
• Will monitor, maintain, and properly store program supplies and equipment.

Requirements:

• Proven experience as an Office Assistant or in a similar administrative role.
• Proficient in computerized office systems, including Microsoft Office Suite.
• Excellent organizational, time management and customer service skills, and flexible to last-minute changes.
• Ability to work in a team environment, have a positive attitude, maintain confidentiality, and effectively communicate with diverse populations including frail and elderly, minority, low income, and persons with disabilities.
• Position includes occasional weekend and/or holiday program coverage.
• Must be able to bend and lift up to 50 lbs. and pass a criminal background check.
• Performs other duties as assigned.

Join our team as an Office Assistant and contribute to the efficient functioning of our office. Apply today!

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 25 per week

Benefits:

• Paid time off

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Beloit, WI 53511: Relocate before starting work (Required)

Work Location: In person