Job Overview:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact after a sale, providing exceptional service and support. This is a great opportunity for someone who enjoys helping others and has excellent communication skills. Must be able to problem solve.

Duties:

- Communicate with customers via phone, email, and chat to address inquiries, resolve issues, and provide information about our products and services

- Perform data entry tasks accurately and efficiently

- Demonstrate phone etiquette by maintaining a professional and friendly demeanor at all times

- Collaborate with other team members to ensure customer satisfaction

- Customer service survey goals

Qualifications:

- Previous experience in customer service is preferred

- Excellent verbal and written communication skills

- Strong problem-solving skills with the ability to think quickly on your feet

- Ability to multitask and manage time effectively in a fast-paced environment

- Sales experience is a plus

- Bilingual proficiency in additional languages is a bonus

Benefits:

-Bonus options if goals are met

If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you. Apply now to join our team as a Customer Service Representative!

Job Type: Part-time

Pay: From $15.00 per hour

Experience level:

• 1 year
• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Work Location: In person