8 Front Office I Jobs in Mission Viejo, CA
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Front Office I
$41k-52k (estimate)
Full Time
7 Months Ago
Beacon Oral Specialists is Hiring a Front Office I Near Mission Viejo, CA
Job Title: Front Office I
Job Location: Orange County Centers for Oral Surgery, Mission Viejo, CA
Job Type: Full-time
Job Description:
Are you a friendly and organized individual with exceptional communication skills and a passion for providing top-notch patient care? We are seeking a Front Office Administrator to join our dynamic team at Orange County Centers for Oral Surgery and Dental Implants. As the face of our practice, you will play a crucial role in ensuring a smooth and welcoming experience for our patients while supporting the overall efficiency of the office.
Responsibilities:
- Patient Reception: Greet patients with a warm and friendly demeanor, ensuring they feel welcomed and comfortable upon arrival. Handle patient registration, verify insurance information, and assist with any necessary paperwork.
- Scheduling: Manage the appointment calendar efficiently to ensure optimal scheduling of patient visits. Coordinate with the oral surgeons and clinical staff to optimize appointment availability and minimize waiting times.
- Telephone and Email Correspondence: Answer incoming phone calls and respond to email inquiries promptly and professionally. Provide accurate information about services, appointments and general office policies.
- Patient Records: Maintain and update patient records with accuracy and confidentiality. Ensure all necessary documentation is complete and organized for easy access by the clinical team.
- Insurance: Collaborate with patients to verify insurance coverage. Assist patients in understanding their insurance benefits and financial responsibilities.
- Office Coordination: Assist in the coordination of administrative tasks to maintain the smooth operation of the office. This includes ordering office supplies, managing mail, and coordinating with vendors as needed.
- Patient Care and Satisfaction: Strive to deliver a five-star experience with exceptional customer service to all patients, addressing their concerns and resolving any issues that may arise. Ensure a positive patient experience from check-in to check-out.
- Adherence to Policies and Procedures: Comply with all office policies, procedures, and protocols to maintain a safe and efficient working environment.
Required Qualifications:
- High school diploma or equivalent is required.
- Excellent interpersonal and communication skills with the ability to interact professionally with patients, staff, and external contacts.
- Strong organizational skills and attention to detail to handle patient records, scheduling, and administrative tasks efficiently.
- Proficiency in computer software applications.
- Excellent interpersonal and communication skills with the ability to interact professionally with patients, staff, and external contacts.
- Strong organizational skills and attention to detail to handle patient records, scheduling, and administrative tasks efficiently.
- Ability to multi-task, prioritize responsibilities, and handle a fast-paced environment with poise.
Preferred Qualifications
- Proven experience as a Front Office Administrator, Receptionist, or similar role in a healthcare or dental setting is preferred.
- Knowledge of dental terminology, insurance processing, and billing procedures is a plus.
Schedule:
- Monday to Friday, 8-hour shift
Benefits:
- 401(k) matching
- Dental Insurance
- Health Insurance
- Life Insurance
- Vision Insurance
- Referral Program
Special Requirements:
- Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing and keyboarding, may lift up to 25 lbs.
- This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned.
Beacon Oral Specialists Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Summary
JOB TYPE
Full Time
SALARY
$41k-52k (estimate)
POST DATE
11/22/2023
EXPIRATION DATE
06/08/2024
WEBSITE
beaconoralspecialists.com
SIZE
<25
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The following is the career advancement route for Front Office I positions, which can be used as a reference in future career path planning. As a Front Office I, it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office I. You can explore the career advancement for a Front Office I below and select your interested title to get hiring information.
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