Job Overview:

Seeking a reliable and organized individual to manage front office operations, support escrow processes, and assist with event coordination and marketing tasks. The ideal candidate will provide exceptional customer service, handle various administrative duties, and maintain office and escrow supplies.

Key Responsibilities:

Morning Duties:

- Open and prepare the office and lobby

- Restock supplies and prepare coffee stations

- Distribute mail and check voicemails

General Duties:

- Answer and direct phone calls

- Greet and assist clients

- Manage incoming and outgoing mail and packages

- Process commission checks and assist with MLS system

- Maintain cleanliness and supplies in common areas

- Order and restock office and machine supplies

Escrow Duties:

- Prepare and manage escrow files and data

- Assist with escrow processing tasks

- Ensure office security at the end of the day

Event and Marketing Duties:

- Coordinate food orders and setup for meetings

- Manage website updates and holiday decorations

- Assist with tech needs and marketing updates

Closing Duties:

- Restock and clean office and coffee stations

- Shred documents and manage supply deliveries

Additional Duties in Absence of Office Manager:

- Record and process commissions

- Handle QuickBooks entries for payments and deposits

- Assist with phone and server troubleshooting

- Oversee front desk reception coverage

Qualifications:

- Strong multitasking and organizational skills

- Exceptional customer service abilities

- Discretion in handling confidential information

- Attention to detail and reliability

This role is ideal for a proactive individual who thrives in a dynamic office environment and enjoys a variety of tasks.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Mission Viejo, CA (Required)

Ability to Relocate:

• Mission Viejo, CA: Relocate before starting work (Required)

Work Location: In person