40 Guest Services Representative Jobs in Boston, MA
Beacon Hill is Hiring a Guest Services Representative Near Boston, MA
Our client, a law firm in Boston, MA, is seeking a Guest Services Representative to join their team for 3 months. The schedule for this role is 2:00pm-9:30pm and it is compensating up to $27 an hour. Qualified and interested candidates are encouraged to apply today for immediate consideration.
Job Duties:
- Promptly and professionally answer main telephone switchboard and ensure calls are routed expediently.
- Follow specified procedures to handle inquiries when providing information related to the firm.
- Foster a welcoming and professional environment by promptly greeting and appropriately directing all clients and visitors upon their arrival.
- Register external visitors upon request in building security site. Monitor visitor access and gain approval for access when needed to assist in ensuring a secure environment.
- Respond to walk-up requests at the desk by providing strong support to internal and external clients.
- Coordinate immediate assistance to meetings in progress in relation to catering, technology, room, or setup needs.
- Create new and/or edit existing room reservations in scheduling software.
- Arrange car service reservations and/or voucher distribution for visitors and clients.
- Maintain well stocked and orderly appearance of conference rooms, reception area and visitor offices, as needed.
- Collaborate with facilities team on property removal passes, maintenance requests, vendor access needs, HVAC, after-hours office access and activity.
- Uphold all Conference Services policies, procedures, and high standards for quality service.
- Minimum of three years of related office experience.
- Hotel or law firm experience preferred.
- Proficiency in MS Office (reservation software experience a plus.)
- Highly developed customer service skills.
- Strong verbal and written communication skills.
- Ability to maintain strict confidentiality of the firm's internal and personnel affairs.
- Ability to maintain professional composure under pressure and handle several matters concurrently.
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Job Summary
Full Time
$36k-46k (estimate)
04/26/2024
05/12/2024
beaconhillstaffing.com
BOSTON, MA
200 - 500
2000
Private
ANDREW WANG
$50M - $200M
Business Services
Related Companies
About Beacon Hill
Beacon Hill is a Massachusetts-based management consulting firm that provides staffing, recruitment and related services for businesses.
The following is the career advancement route for Guest Services Representative positions, which can be used as a reference in future career path planning. As a Guest Services Representative, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Representative. You can explore the career advancement for a Guest Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Representative job description and responsibilities
Accepts payment, makes change and presents departing guest checkout statements.
02/11/2022: Biloxi, MS
Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.
03/07/2022: Wichita Falls, TX
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/26/2022: Little Rock, AR
Verifying guest details upon arrival and allocating guest rooms.
03/17/2022: Lorain, OH
The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.
01/03/2022: Boulder, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Representative jobs
The Guest Services Representative will ensure the guests have a great experience.
01/27/2022: New York, NY
A guest service representative generally needs to have excellent communication skills.
12/31/2021: Lafayette, LA
Listen, understand and take action.
01/18/2022: Chico, CA
Measure and analyse customer feedback.
02/22/2022: Canton, OH
They also do greetings upon arrival of the guest and making them feel welcomed
02/17/2022: Santa Maria, CA
Step 3: View the best colleges and universities for Guest Services Representative.
