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The Beach Haven Hotel, is a quaint boutique hotel just steps from the beach. We are seeking a friendly and detail oriented customer service professional to join our front desk team. We currently have a full-time position available. Musts be able to work a flexible schedule of nights, days, weekends & holidays. A mixture of shifts will range in 7am-3pm & 3pm-11pm.
Some of your Responsibilities:
Give every guest a warm welcome, check them in, and check them out when they leave.
Take incoming calls, online and in-person room bookings requests, answer questions about guests’ needs involving room rates, available rooms, amenities, and special requests. Monitor security cameras, as well as doing walk arounds of property. This position is very hands-on. and does assist with doing hotel laundry through out both the am & pm shifts.
Qualifications:
Prefer at least 1 year of experience in the hospitality industry as a hotel front desk agent.
Well-versed in taking telephone calls and handling stressful situations.
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills.
Has previous experience or working knowledge of Microsoft Office and reservation management systems.
-We are a drug-free and non-smoking work environment.
-Must be over 21 years old
-A drug test, criminal background check and reference checks are pre-requisites of employment.
-We are an equal opportunity employer committed to providing a diverse environment.
Compensation is based on experience.
Job Type: Full-time
Pay: $17.50 - $18.00 per hour
Benefits:
Schedule:
Work setting:
Work Location: In person
Full Time
$30k-40k (estimate)
05/10/2024
05/18/2024
The job skills required for Front Desk Agent include Customer Service, Microsoft Office, Laundry, Time Management, Hospitality Industry, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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