BDR Solutions, LLC, (BDR) supports the U.S. Federal Government in successfully achieving its mission and goals. Our service and solution delivery starts with understanding each client’s end-state, and then seamlessly integrating within each Agency’s organization to improve and enhance business and technical operations and deployments.
BDR is seeking a Technical Writer/Documentation Specialist to join our growing team! This position will be performed virtually from the individual’s home office working on EST time schedule. This position requires US Citizenship with a Public Trust or the ability to obtain one.
(Military Veterans are highly encouraged to apply).
Role Overview:
We are actively seeking a skilled Technical Writer to join our Software Development and Support program, utilizing ServiceNow’s Enterprise Service Management (ESM) platform for a high-profile Federal agency. This role is essential for creating, maintaining, and enhancing documentation that supports the development, implementation, and ongoing support of software solutions. The ideal candidate will not only be responsible for producing user-friendly manuals, guides, and documentation but also for developing and delivering key program artifacts, including weekly, monthly, and quarterly reports. This position requires a collaborative approach to work closely with project teams, an ability to understand complex technical concepts, and exceptional writing skills to ensure all documentation and reports are accurate, comprehensive, and accessible.
Responsibilities: