1 Healthcare Scheduler Job in Leesburg, VA
BDR Solutions is Hiring a Healthcare Scheduler Near Leesburg, VA
Role Overview
- Contact assigned list of Veterans to determine their medical appointment scheduling preference Provider and availability.
- Contact In-Network providers to schedule appointment within Veteran Preference and contracted time frames.
- Track all booked and arrived appointments for patients generated through outreach efforts.
- Ensure patient confidentiality with the handling of all patient health information and records
- Communicate all issues with leader.
- Support Inbound/Outbound patient phone calls.
- Respond to or refers incoming calls in a prompt, pleasant, and professional manner.
- Always remain in the call queue unless permission to leave is approved.
- Confirm address spelling and verification of addresses using the appropriate software.
- Administer schedule additions, changes, or inquiries in the appropriate database within required time frames.
- Process scheduling requests in a timely fashion.
- Work effectively in a structured, production environment.
- Adhere to daily schedules and assignments.
- Work with leadership team to identify and forward potential Quality of Care complaints.
- Maintain strict member and company confidentiality.
- Perform other related duties as assigned.
- High school diploma or GED.
- Must be able to start on April 28, 2024.
- 1 year of experience in a medical or health insurance environment. Includes claims processing, claims customer service, hospital, or medical/dental provider office etc.
- Knowledge of medical terminology (provider specialties, ICD/CPT codes etc.).
- Proficient in Microsoft office suite.
- Must have workspace in the home with a door and no distractions.
- Ability to multi-task and exhibit solid organizational skills, flexibility, time management and attention to detail.
- Experience in a related environment (i.e., office, administrative, clerical, etc.) using phones and computers as the primary job tools.
- Metric focused and ability to consistently meet productivity standards.
- Must be able to type 35 WPM to qualify.
- Must be detail oriented and able to effectively document and communicate details.
- Must have outstanding communication skills (written and verbal) and be able to maintain relationships in a positive and professional demeanor.
- Ability to work remotely from home with a high degree of accountability.
Job Summary
Full Time
$94k-116k (estimate)
03/17/2024
05/16/2024
bdrsolutionsllc.com
Silver Spring, MD
<25
Related Companies
The job skills required for Healthcare Scheduler include Customer Service, Scheduling, Microsoft Office, Confidentiality, Communication Skills, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Healthcare Scheduler. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Healthcare Scheduler. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Healthcare Scheduler positions, which can be used as a reference in future career path planning. As a Healthcare Scheduler, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Healthcare Scheduler. You can explore the career advancement for a Healthcare Scheduler below and select your interested title to get hiring information.
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