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Job Description
CUSTOMER SERVICE ATTENDANT
Swartz Bay
Seasonal
and other related duties as required.
You possess strong customer service skills, with the ability to work in a high volume customer focused environment in a physically demanding job, and are an excellent communicator with a high level of self-motivation and initiative.
Interested? is a video explaining more about this role.
You have one (1) year of customer service experience, preferably in a food service environment. Occupational First Aid Level 3 and Professional Cook Level 1 would be assets.
A valid Seafarer’s Medical, Food Safe Level 1 and Serving it Right Certificates are required and can be obtained upon receiving an offer of employment.
You will be guaranteed a monthly equivalent of 2 scheduled shifts per week until May 31, 2024 and during peak season between June 1, 2024 and September 2, 2024, 15 shifts per month subject to meeting minimum availability requirements.
Join us!
If this sounds like your next great career move, please apply online by May 12, 2024.
We connect communities and customers to people and places important in their lives
At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction.
BC Ferries supports employment equity and diversity in the workplace and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S ), and others who reflect our ever-changing workplace.
We appreciate the interest of all applicants; however only those selected for an interview will be contacted.
Last updated : 2024-05-09
Full Time
Transportation
$30k-38k (estimate)
05/10/2024
06/21/2024
bcferries.com
PRINCE RUPERT, BRITISH COLUMBIA
1,000 - 3,000
1960
DONALD P. HAYES
<$5M
Transportation
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Resolves routine and basic problems and communicates solutions or requested information to the customer.
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Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution.
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Customer Service Attendant also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Greet and instruct customers with a smile and enthusiasm.
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Highest levels of integrity, punctuality, and dependability a must.
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Ability to work both independently and as part of a team.
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Customer Service Attendant usually collaborate closely with marketing teams on feedback collection and analysis.
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Customer orientation and ability to adapt/respond to different types of characters.
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