13 Customer Service Representative- Inbound Calls Jobs in Port Richey, FL
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Brightway Insurance, The Dotter Agency
Port Richey, FL | Part Time | Full Time
$46k-59k (estimate)
1 Week Ago
P
C
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Customer Service Representative- Inbound Calls
$34k-44k (estimate)
Full Time
2 Months Ago
Bayonet Plumbing is Hiring a Customer Service Representative- Inbound Calls Near Port Richey, FL
Bayonet Plumbing, Heating, and Air Conditioning is in need of Full Time Customer Service RepresentativesVarious Shifts Available – Days, Nights, Weekends!Responsibilities
- Interact with customers via telephone to provide information
- Use computer system to track, gather information, and/or troubleshoot customer issues
- Process transactions and reply to inquiries about services
- Record customer interactions, details of inquiries, complaints, or comments, as well as actions taken
- Schedule appointments and field customer questions
- Address problems and requests by transmitting information or providing solutions
- Ensure that appropriate actions are taken to resolve customers problems and concerns
- Enter data in computer system and maintain logs/records of calls, activities and other information
- Record customer interactions, details of inquiries, complaints, or comments, as well as actions taken
- Show care and compassion for customers
- Maintain the highest level of customer service
- Effective communication with all other dispatchers and persons in the office
- Ability to work as a team
- Ability to work in a very fast paced, high pressure environment
- Call Center Experience 1-2 years minimum
- Excellent communication skills, including active listening
- Service-oriented and able to resolve customer grievances
- Proficient computer skills
- Proficient phone/communication skills
- Great attention to detail
- Ability to multitask
- Must be willing to work on varied evenings and weekends.
- HVAC or Plumbing office experience a plus
- High school diploma or equivalent
- Customer Service Experience Required
- Medical Insurance
Job Summary
JOB TYPE
Full Time
SALARY
$34k-44k (estimate)
POST DATE
03/17/2024
EXPIRATION DATE
08/01/2024
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