Job Duties:

• Perform all Level 2 and 3 tasks.
• Lay out and install Access Control Systems offered by Bay Alarm.
• Lay out and installs large Burglars, CCTV, and fire systems offered by Bay Alarm.
• Lay out and installs UL Certified Burglar and fire alarm systems.
• Manage installation projects.
• Install a minimum of 100 units per month (credit for project management).
• Basic supervision of other installers and subcontractors as project manager.
• Integrate biometric or other special application equipment.
• Attend recurring/refresher Training in Critical Areas i.e. Network, Radio Communication CCTV, UL Certification, Complex Fire Technology, Access, Troubleshooting.
• Establish positive contact with customers.
• Explain installation to customers.
• Prepare installation equipment.
• Install systems in a timely manner and to company standards.
• Run necessary system tests.
• Process necessary documentation.
• Provide formal training and assistance to new hires.
• Perform system alterations and additions.
• Service malfunctioning alarms and alarm systems that have been switched to new owners.
• Provide 24-hour on-call support that may be required even on weekends and holidays.
• All other miscellaneous responsibilities and other duties as assigned.

Requirements:

• 4-5 years alarm installation/electrical experience required; 6-10 years preferred.
• High school diploma or equivalent required.
• 18 months Level 3 experience (or outside equivalent as approved by Supervisor and VP of Training).
• Attend and pass tests for all required classes including but not limited to: Basic Networks, Notifier, UL Standards, Adv. IP Camera Networks, Silent Knight, Intercom, Vista 128, Stanley PAC, and Bay Access Communication Skills.
• Written and spoken English language skills required.
• Excellent customer service skills required.
• Excellent communication/interpersonal skills required.
• Demonstrated ability to read maps and travel independently required.
• Demonstrated ability to program, install, troubleshoot, and explain residential and commercial security systems required.
• Basic knowledge of construction, electronic theory, and electrical wiring.
• Thorough knowledge of UL and NFPA standards.
• Basic knowledge of NEC and building codes and standards.
• Intermediate word processing competence required; Windows Competence preferred.
• Valid driver's license and a clean driving record required.
• Final applicant will need to have the ability to pass a pre-employment screening process.