1 Customer Relations Specialist Job in Londonderry, NH
Bath Flip is Hiring a Customer Relations Specialist Near Londonderry, NH
- 401(k)
- Bonus based on performance
- Company parties
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
As a Customer Relations Specialist at Bath Flip, you will be responsible for providing exceptional customer service, and building strong relationships with our clients. With a focus on ensuring customer satisfaction, you will handle sales inquiries, resolve issues, and maintain a positive brand image for our company.
Responsibilities:
- Responding to customer inquiries and providing accurate information about our products and services
- Assisting customers with order placement, tracking, and returns
- Verify accuracy of all contracts/invoices/payments received
- Accounts payable reporting and reconciliation
- Resolving customer complaints and issues in a timely and professional manner
- Building and maintaining strong relationships with customers to foster loyalty and repeat business
- Collaborating with other departments to ensure smooth order fulfillment and delivery
- Maintaining accurate customer records and updating information as necessary
- Identifying opportunities for process improvements to enhance the customer experience
- Staying up-to-date with product knowledge and industry trends to better assist customers
- Prior experience in a customer service or customer relations role
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and the ability to handle difficult situations with diplomacy
- Attention to detail and the ability to multitask effectively
- Proficiency in using customer service software and tools
Bath Flip is a leading provider of high-quality bathroom remodeling, fixtures and accessories. With over 10 years of experience in the industry, we have built a reputation for delivering exceptional products and outstanding customer service. Our customers love us for our extensive product selection, competitive prices, and reliable delivery. At Bath Flip, we value our employees and strive to create a positive and supportive work environment. Join our team and be part of our success!
Job Summary
Full Time
$40k-49k (estimate)
12/25/2023
07/19/2024
The job skills required for Customer Relations Specialist include Customer Service, Problem Solving, Products and Services, Customer Satisfaction, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Relations Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Relations Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Relations Specialist positions, which can be used as a reference in future career path planning. As a Customer Relations Specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Relations Specialist. You can explore the career advancement for a Customer Relations Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Relations Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Relations Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Relations Specialist job description and responsibilities
Customer agents talk to customers on behalf of businesses and companies.
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Customer service representatives must also ensure that they can give customer satisfaction and offer the best professional support.
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Assist customer with transportation needs and document all calls via center tracking systems schedule, modifying and canceling reservations, as required and the follow- ups as needed; promote great listening skills.
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Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
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Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Relations Specialist jobs
They’re also known for soft skills such as Communication skills, Computer skills, and Customer-service skills.
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Validate and qualify new customers before referring to the appropriate sales manager.
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Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.
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Measure and analyze customer feedback.
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Delivered exceptional levels of customer satisfaction through excellent sales service.
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Step 3: View the best colleges and universities for Customer Relations Specialist.
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