2 Customer Experience Specialist Jobs in Derry, NH
PICA Manufacturing Solutions is Hiring a Customer Experience Specialist Near Derry, NH
Position Overview:
The Customer Experience Specialist for Trapmate will play a pivotal role in delivering exceptional customer service for Skyhawk’s product line of electronic remote monitoring solutions. The Customer Experience Specialist will be responsible for ensuring that clients receive timely, courteous, and effective assistance with their inquiries, concerns, and requests, thereby enhancing overall satisfaction and loyalty.
Job Description:
- Provide technical help to external customers and internal teams in product deployment or trouble shooting.
- Assist in customer support; managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date.
- Support marketing and sales team’s efforts.
- Assisting in developing and delivering regular and customized training to customers or internal teams.
Job Qualifications
- Proficiency in computer skills, inclusive of but not restricted to Microsoft word and Excel.
- 2-4 years of experience in customer support
- Experience in field deployment of products.
- Strong interpersonal, written, and verbal communication skills with the ability to work closely with all members of the organization.
- Ability to adapt to changes in the work environment.
- Willingness to travel to select tradeshows.
- Previous experience in the pest control industry is a plus.
- Comfortable in a fast-paced environment
- Positive attitude and strong work ethic
Job Summary
Full Time
Durable Manufacturing
$86k-113k (estimate)
04/04/2024
06/03/2024
picamanufacturing.com
Derry, NH
50 - 100
Durable Manufacturing
Related Companies
The following is the career advancement route for Customer Experience Specialist positions, which can be used as a reference in future career path planning. As a Customer Experience Specialist, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Specialist. You can explore the career advancement for a Customer Experience Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Specialist job description and responsibilities
Provide an exceptional customer experience through all channels, providing a personalized experience whenever possible.
01/31/2022: Killeen, TX
Focus on activities that create lifetime customers – provide them a standout and consistent experience that keeps them coming back for more.
12/26/2021: Huntsville, AL
Complete prioritisation of customer support requests, providing solutions through online and over the phone support.
01/31/2022: Detroit, MI
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
01/12/2022: Mcallen, TX
Attend to customer enquiries, requests, and complaints by proffering value-adding solutions ; Going the extra mile to provide suitable solutions.
01/27/2022: Parkersburg, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Specialist jobs
Customer experience specialist job description get to make a difference every single time they go to work.
02/02/2022: Salisbury, NC
Portland Customer Support agents are required to conduct themselves professionally and provide exceptional service while supporting all business decisions.
12/13/2021: Wichita, KS
Exercise good service and business judgment with end goal of customer satisfaction.
01/12/2022: San Diego, CA
Team oriented, ability to work with a diverse customer base, ability to negotiate and strong sales skills.
01/18/2022: Baton Rouge, LA
Must possess excellent customer service attitude/skills.
03/02/2022: Rapid City, SD
Step 3: View the best colleges and universities for Customer Experience Specialist.
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