As a Technical Writer, you will be trusted with providing technical writing support to document all program deliverables, functions, processes, and accreditation efforts.

Job Description 

• Preparing, reviewing, revising, and maintaining technical documents including software and systems engineering, system operations, testing, user documentation, etc.
• Writing and editing technical documentation for all the project's hardware and software requirements to include installation, configuration, and how-to documentation.
• Producing implementation guides and end-user guides for capabilities; providing field, data definition, and data flow documentation and formatting technicalpublications from pamphlets, technical drawings, and consultations with technical personnel and other available resources.
• Standardizing documentation by creating and implementing templates for all document types.
• Providing technical writing support to document all Infrastructure Services deliverables, functions, processes, and accreditation efforts.
• Maintaining document library to enable ease of document storage, retrieval, updates, and reviews.
• Participates in special projects as required.

Required Skills 

• Minimum of 6 years of related experience preparing and editing technical documentation.
• Effective communication skills.
• Knowledge of the principles and practices involved in technical research, writing, and editing.
• Knowledge of and ability to use various word-processing and desktop publishing software applications.
• Knowledge of the organization's products and services, customer requirements, purpose and structure of required documentation, and end user's level of understanding.
• Hands-on experience with Microsoft Office Suite.
• Self-starter.

Standard Characteristics

• Responsible for the preparation, review, revision, and maintenance of technical documents including software and systems engineering, system operations, testing, and user documentation.
• Writes and edits technical documentation for all of the project’s hardware and software to include installation, configuration and how-to documentation.
• Creates code documentation for software; produces implementation guides and end-user guides for capabilities; provides field, data definition, and data flow documentation and formats technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources.

Skills and Tasks

• Researches and evaluates new concepts and processes to improve performance.
• Analyzes cross-functional problem sets, identifies root causes and resolves issues.
• Assists more junior level technicians, specialists, and managers in their activities.
• Can perform all tasks of lower level technicians, specialists, and/or managers.

Leadership Management

• Works individually, actively participates on integrated teams, and leads multiple tasks, projects or teams.
• Oversees and monitors performance, and when required, takes steps to resolve issues.

Guidance

• Directs multiple teams through to project completion.
• Provides guidance and direction to lower level technicians, specialists, and managers.

Capabilities

• Work independently or lead teams preparing and maintaining highly complex systems, programming and operations documentation, procedures and methods.
• Provide expert oversight of technical writing and editing to all phases of acquisition and technical documentation for the Program, Project, or Contract.
• Act as project leader for projects with complex or voluminous documentation and may provide or coordinate special documentation services as required.

Education and Experience 

• High School Diploma 10 years of experience
• Associate's Degree 8 years of experience
• Bachelor's Degree 6 years of experience
• Master's Degree 4 years of experience
• PhD 2 years of experience