Barentz is a leading global life science and specialty performance ingredients distributor. We source branded specialty ingredients from leading manufacturers worldwide and our ingredient experts provide value-added technical support which includes pre-mixing, blending, ingredient formulation, and ingredient testing from our state-of-the-art, customized formulation centers and application laboratories.

Established in 1953, Barentz has operations in more than 70 countries with a strong presence in Europe and North America and a rapidly growing network in Latin America and Asia-Pacific. With a turnover of $2.5 billion, the company employs over 2,600 people worldwide and serves more than 25,000 customers. For more information, visit: www.barentz.com.

About this role

What will you do?

The Inside Sales Account Manager is a player-coach responsible for leading the Inside Sales team to establish and maintain relationships with customers to facilitate business growth and profitability. In addition, the Inside Sales Account Manager will manage accounts and/or product line(s) to align with critical sales activities.

Critical results

• Prepare accurate sales forecasts to assist the company in making sound business decisions
• Collaborate with Marketing to ensure the inside sales team has quality leads to pursue
• Evaluate sales practices and procedures to determine whether they are effective in generating sales and adjust as necessary
• Recruit, onboard, and train new Inside Sales team members
• Lead by example by demonstrating top-notch sales skills and strategies
• Monitor sales metrics and set benchmarks for individual and team success
• Identify skills gaps and areas that need improvement
• Develop or source training programs to help enhance the teams’ sales skills as well as your own
• Provide ongoing training, resources, and tools to support the teams’ growth

Responsibilities

• Address and resolve customer complaints that are escalated to the manager level
• Motivate the inside sales team to achieve their sales targets
• Develop and maintain an effective step-by-step process of nurturing leads and closing sales
• Utilize market analysis tools to determine customer behavior, market trends, and competitor activity
• Communicate with Sales on any product issues and requests their involvement on situations that requirement immediate action and/or resolution
• Identify skills gaps and areas that need improvement
• Develop or source training programs to help enhance the teams’ sales skills as well as your own
• Provide ongoing training, resources, and tools to support the teams’ growth

About You

Education / Experience

• Bachelor’s degree in marketing, business administration, business management, or related field and/or experience required
• Previous experience in a sales leadership position with excellent leadership skills
• Proficiency in Microsoft Word, Excel, PowerPoint, and Teams, and Customer Relationship Management (CRM) software
• Familiarity with Customer Relationship Management (CRM) software

Skills

• Familiarity with Customer Relationship Management (CRM) software
• Effective written and verbal communication skills, and ability to adapt communication style to the audience
• Good judgment and professionalism when dealing with customers, suppliers, and internal team members
• Detail oriented with sound analytical and problem-solving skills
• Strong organization skills with the ability to work in a fast paced, deadline driven environment
• Ability to adapt to changing priorities and balance workload to meet new business requirements
• Ability to negotiate win-win situations

Why Barentz?

Barentz is a fast-growing organization with an open culture and short lines of communication. We offer you the freedom and opportunity to operate independently within the set objectives and frameworks. Barentz is looking for employees who are creative, independent, and energetic and like to take on challenges. You like to work in a dynamic and rapidly changing environment, which requires a high degree of flexibility.

• Competitive benefits package
• 401K with matching
• An inspiring multinational company in a fast-growing and innovative business

Interested?

Looking for an exciting position? Then join us. We’re investing in our future, starting by adding talented people (like you) to our rapidly expanding team. Please apply using our apply button below.