Job description:

Reporting to the President, the General Manager is responsible for operational and commercial aspects of a facility and its region. The person is responsible for managing and developing the team and processes to meet or surpass quality, safety, sales and employee engagement targets.

Responsibilities:

· Ensure satisfaction and loyalty of existing customers

· Develop new clienteles to ensure sales growth

· Maintain 5S methodology

· Implement AS9110 companywide

· Ensure regulatory compliance with FAA, EASA, OSHA, EPA

· Manage sales force to reach and surpass targets

· Manage the relationship with partners (suppliers, OEMs, and customers)

· Ensure the quality of processes and outputs

· Create and maintain a governance process (meeting and reporting structure)

· Monitor employee wellbeing and proactively implement required changes to ensure a happy and positive workplace

· Foster a productive and positive relationship and communication with other regions and head office

· Maintain the corporate culture and unite staff around the mission and vision the organization.

· Develop innovative solutions to support progress of the business model

· Identify opportunities for corporate growth

· Ensure continuous development of sustainable (green) solutions and practices

· Lead construction of the commercial plan and budget

· Monitor costs to meet or exceed budget, identify, and implement cost saving opportunities

· Manage FOD prevention program and a proactive safety environment

· Maintain the facility to proper work and environmental standards

· Ensure “best in class” reputation in the representation of the corporation in the local community

· Manage recruitment, training, and retention to meet company objectives

· Ensure compliant and ethical behavior for all employees

· With an external firm, manage the payroll, benefits and 401K process; ensure the application and compliance with the legal, regulatory, and contractual provisions

Qualifications:

· Holds a university degree in administration or other relevant degree.

· Have a minimum of five (5) years of relevant experience particularly in a similar position.

· Having experience in the field of aeronautics, an important asset.

· Open culturally to work with France, Canada and other nations.

· Required to have experience and a network/peers in the helicopter space

· Experience developing and implementing Lean, IS9110, 5s, and six sigma training programs

· Master the Microsoft Office suite.

· Have excellent oral and written communication skills.

· Interest in a role focused on process optimization and development of operational tools.

· Possess a valid driver's license and a vehicle.

· Hold a valid passport.

· Be available to travel as required, approximately 10-20%

Competencies:

· Ability to work in a fast-paced environment.

· Ability to make decisions, solve problems and set priorities.

· Versatile, open, resourceful, and autonomous person who enjoys working in a team.

· Orientation towards excellence in customer service.

· Skilled communicator and active listening skills.

· Skilled negotiator, focused on problem solving.

· Creative and innovative.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Experience:

• aeronautics: 5 years (Required)
• Business development: 5 years (Required)
• Regulatory Compliance: 5 years (Required)
• FAA, EASA, OSHA, EPA compliance: 5 years (Required)
• AS9100 Implementation: 5 years (Required)

Ability to Relocate:

• Grand Prairie, TX: Relocate before starting work (Required)

Work Location: In person