Banjara life, a San Francisco hospitality brand, is seeking a motivated, service-driven Food and Beverage Operations Manager.

The team at Banjara Life operate Zingari Ristorante and Ula Restaurant. This position requires exceptional leadership and vision.

This is an entrepreneurial operations role where we expect special event activations monthly, digital marketing content creation, and enthusiastic ownership of the customer experience.

Essentially the operations manager is responsible for implementation of our brand and guest experience during service. Furthermore, the Operations Manager is responsible for fostering and developing an exciting, positive, results-based environment for the restaurant team.

This role will focus on day-to-day management activities. This role will have creative aspects, particularly in collaborating with managing director on guest experience development.

This is a key role hospitality management can be fast-paced, highly demanding and very rewarding.

Typical work activities

Front-of-house :

• Coordinating the entire operation of the restaurant during scheduled shifts.
• Managing staff and providing them with feedback.
• Responding to customer complaints.
• Ensuring that all employees adhere to the company's uniform standards.
• Meeting and greeting customers and organizing table reservations.
• Advising customers on menu and wine choice.
• Recruiting, training and motivating staff.
• Organizing and supervising the shifts of kitchen, waiting and cleaning staff.

Business activities :

• Taking responsibility for the business performance of the restaurant.
• Organizing marketing activities, such as promotional events.
• Creating and executing plans for department sales, profit and staff development.
• Setting budgets and / or agreeing them with senior management.

Misc. Management :

• Maintaining high standards of quality control, hygiene, and health and safety.
• Checking stock levels and ordering supplies.
• Preparing cash drawers and providing petty cash as required.
• Helping in any area of the restaurant when circumstances dictate.

Mission & Values

When you walk into one of our restaurants, hopefully you will notice a common theme. Although the interiors, food, wine, and faces may change, a dining experience at one of our restaurants is all about you.

To us, sincere hospitality is not just a motto, it is way of doing business and a way of treating people. Our success is built on one single factor : great people.

If we lose that, then we lose what has made us successful.

At Banjara Life our mission is "Passionately pursuing the perfect dining experience one guest at a time."

Our mission and the following core values drive our business :

Passion

Sincere Hospitality

Attentiveness

Constant Improvement

Quality in all aspects

Positively influencing the lives of others

Inspiration behind Banjara Life

Banjara Life is a San Francisco hospitality brand that finds inspiration from world travelers and innkeepers. Everything we curate the dishes on our menus to our community events aspires to offer an experience that indulges your senses and intrigues your spirit.

Banjara refers to the banjara people, or nomads, who live and travel through Mediterranean Europe and West Asia. They are renowned for their rich culture and dazzling aesthetic;

their songs, poetry, and dance convey mystery and romance. The Banjara people remind us to travel light and carry a smile to be open to discovery and new delights.

From the world with love. All welcome.

Important Disclosures

We embrace classic art of hospitality. A business suit is required.

As a member of the property staff, each associate is expected to uphold the standards by dressing in appropriate attire reflecting neatness, professionalism and good taste.

Ula Restaurant and Zingari Ristorante

have

Grooming and Appearance Standards as well as Standards of Dress.

We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal / state protected category.

Ula Restaurant and Zingari Ristorante will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

Last updated : 2024-04-26