ESSENTIAL FUNCTIONS:

• Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times.
• General maintenance of all facilities and property.
• Identify, diagnose, and repair deficiencies related to maintenance of facilities and property.
• Identify need for maintenance and repair of Table Games layouts and for maintaining, repairing, and replacing Table Games layouts. Diagnose repair resources needed and analyze preventive maintenance needs.
• Identify the need for and perform advanced to expert level painting, plumbing, electrical work, carpentry, and other maintenance tasks required for proper maintenance and upkeep of the property.
• Identify, diagnose, and repair deficiencies with HVAC system, alarm system, and generators, and take necessary measures to correct deficiencies.
• Analyze needs for preventive maintenance. Design, develop, and implement preventive maintenance schedules and perform preventive maintenance as scheduled.
• Provide mentoring and leadership to Maintenance Technician 1 and 2.
• Answer all calls promptly and professionally.
• Have complete knowledge of all casino events and promotional activities.
• Keep work area in a clean and organized manner.
• Ensure the safety and security of all customers and team members.
• Comply with all policies and procedures established by Bally's KC and departmental management.
• Other duties as assigned or any reasonable request from any member of management.

KNOWLEDGE, SKILLS, ABILITIES, and OTHER CHARACTERISTICS:

• A high school diploma or GED is preferred.
• At least two years of experience in facilities maintenance and at least two years of experience as a Maintenance Technician 1 or higher position, or an equivalent combination of education and experience is required.
• Advanced to expert knowledge of the HVAC system, alarm system, and generators.
• Ability to identify the need for, diagnose, and perform advanced to expert level painting, plumbing, electrical work, carpentry, and other projects related to maintenance of the property.
• Safe and appropriate operation of all maintenance-related types of hand tools, power tools, and machinery.
• Safe and appropriate operation of ladders, bucket truck, forklift, and safety equipment.
• Safe use of cleaning and maintenance chemicals and equipment and proper use of personal protective equipment.
• Use of two-way radio.
• Knowledge of applicable OSHA standards and safety measures.
• Must obtain and maintain Missouri Gaming Commission occupational license.
• Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime.
• Read, write, and understand simple instructions and building plans in English.
• Communicate appropriately with all casino customers, casino departments, and fellow team members.
• Understand and adhere to all Missouri Gaming Commission regulations and any other applicable federal, state, and/or local regulations.
• Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• PHYSICAL DEMANDS: while performing the duties of this job, the team member is required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop, kneel, bend, or crouch; climb; and talk and hear. The team member must frequently lift and/or move up to 75 pounds, including overhead lifting. The team member will frequently be required to lift and/or move up to 250 pounds with assistance. The team member will often be required to climb a ladder. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• WORK ENVIRONMENT: while performing the duties of this job, the team member is exposed to variable temperatures, outdoor conditions, smoke, and bright flashing lights. The noise level in the work environment is usually very loud.

ACKNOWLEDGMENT:

This job description describes the essential functions and basic skills and knowledge required for a team member to successfully perform the position, and the team member hereby certifies that the team member is capable of performing the essential functions listed here, with or without accommodation. Bally's KC (the Company) reserves the right to modify any part of this job description at any time based on business demands. The team member understands and acknowledges that all team members of the Company are employed on an at-will basis, meaning that either the team member or the Company may terminate the work relationship at any time, for any reason, and without notice. The team member further understands and acknowledges that this job description does not constitute an employment contract, nor does it guarantee the team member any future employment with the Company. Only the Vice President & General Manager has the authority to enter into any employment contract or other written employment agreement with a team member.