If you would like to apply to this role, please do so through this job posting. DO NOT send applications to members of the Product, Operations, or IT teams at Backroads. What You’ll Do: As the Product Manager, you will build and implement product strategies consistent with the Backroads company vision. You will retrieve and analyze feedback from customers٫ stakeholders and other teams to shape requirements٫ features and end products. You will need to anticipate user needs and desired outcomes, and then articulate impact across products. You will be responsible for ensuring strong measurement and quantitative understanding of services - opportunities, and benefits achieved by customer pain points. You will collaborate with senior management to create product plans and roadmaps, and you will work with business and other Product teams to develop or modify processes and support post-launch change management efforts. You will need to articulate product needs clearly and succinctly to different audiences and cross-functional partners. You will help mentor and provide guidance to other passionate product team members. You will set goals and measure results. You will own a product and deliver change. And you will understand the values that drive Backroads, its operations, and the guest experience. Other responsibilities include: Driving the product and business-planning process across cross-functional teams of the company Developing and communicating product needs to engineering counterparts to ensure high quality and to accelerate time to market Own the delivery timeline and ensure good decisions are made to balance product quality and delivery timeline. Collaborating on new product ideas and strategizing appropriate go-to-market plans Actively manage risk and cost to maximize ROI of product improvements. Developing broad knowledge about current and future product features, customers, and market opportunities. Maintaining product roadmap and strategic guidelines informing architectural decisions that assure product development projects optimally align with business objectives. Driving the execution of all product lifecycle processes for products, including analysis, planning, roadmap development, requirements development, and new release launch Collaborating with executive stakeholders to understand company objectives and to discover and craft creative solutions to address the company’s most important needs. Outlining product strategy through detailed requirements for final product development by engineering teams. Collaborating closely with internal and contract development teams to lead prioritization, development, and QA efforts. Developing architectural and design principles to improve customer engagement, usability, performance, and scalability of product. Who You Are: You're excited about solving complex challenges; you have a test and learn mentality and an agile way of working to improve your product. You can turn qualitative and quantitative info into product recommendations. You're successful in influencing others, leading teams, managing stakeholders, and communicating clearly. You have a proven ability to research, collect and analyze information to use in determining digital product options using data-driven decisions. You have advanced verbal and written communication skills which allow you to effectively present, negotiate, convey and explain information. You have strong organizational and project management skills, and the ability to lead, build consensus and promote the exchange of information among the project team, program team, clients, and other internal and external constituencies. What You’ll Need: Bachelor’s degree or foreign equivalent in Computer Science, Engineering or a related field 3 years experience in product management Previous experience in ERP systems About the Department: Backroads is built by people with vision, by strong collaborators, and key creative minds. Product leaders at Backroads embody each of those traits. Each of our world-class experiences, from Berkeley to Bhutan, relies on a flexible and guest-first approach to product design. Join the team that is producing the next generation of systems that will enhance our guests’ travel experience beyond what they might find anywhere else. About Backroads: At Backroads we’re passionate about connecting our guests with so many of the most beautiful places in the world. We use our four-plus decades of expertise to create exceptional biking, hiking, and multi-adventure trips in over 50 countries for people wanting a deeper and richer travel experience. We travel on land as well as by small luxury ships on active river and ocean cruises. Our trips are for all ages – including dedicated itineraries just for families. We are known for our unwavering attention to quality. We have a dynamic work environment and a strong company culture. Why Backroads: At Backroads, we value every single member of our staff, and we’re proud to offer a dynamic work environment that enables growth. Your colleagues will be some of the most dedicated, competent, active, and fun people you will ever meet. A job at Backroads is unlike any other job you will ever have – you will be challenged, you will be inspired, and you will be gratified. No matter what you do here, you will be part of something that makes us all proud – delivering authentic, enriching, and often profoundly life-changing experiences. On top of all that, we have some pretty great benefits and perks! For example our US office employees receive: Comprehensive medical, dental, and vision insurance 401(k) with company match, flex plan, and parental leave Generous paid time off, 8 paid holidays, and additional time off to go on Backroads trips! Complimentary trips and trip discounts for employees, and trip discounts for employees’ friends and family! Outdoor industry discounts and deals Alternative commuter incentives for biking, walking, carpooling, or using public transportation to get to work Wellness programs and regular lunchtime bike rides and yoga Backroads is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Salary Ranges: $130,000.00 - $170,000.00 At Backroads, we uphold a commitment to transparency and fairness within our hiring process, particularly regarding compensation. The salary range posted for each role applies to both employment offers and employees actively working in the role. New hires are typically offered a starting salary between the minimum and midpoint of the range to ensure there is continued opportunity for salary progression during your employment at Backroads, reflecting our commitment to rewarding ongoing dedication, high performance, and significant contributions to our team. This approach not only supports our budgeting strategy but also our intention to foster an environment that encourages long-term growth and strong relationships between Backroads and our valued employees. Our office roles are onsite in our Berkeley headquarters, unless specifically noted as 'available for remote'. We do allow one work-from-home day a week, as well as one work-from-anywhere week per year. This pay range is intended for in-person work in our Berkeley, CA headquarters. Pay ranges for remote-eligible roles will be subject to adjustment based on the geolocation of the employee. I can't imagine a better way to travel the world than under your own power and in the company of like-minded adventurers. Sure, Backroads provides superb accommodations and meals, amazing Trip Leaders and unforgettable local encounters. But whether you’re sticking with the group or breaking off on your own, all of our planning and support are ultimately aimed at one simple thing: giving you the flexibility you need to discover the world on your own terms. Tom Hale, Founder & President