About

We provide one of America’s Top 50 Health Plans. Do you want to repair vehicles using primary OEM parts? Do you want to work for a company that cares about you, your development, training, and advancement in the industry? We drive results for our repair centers because we are one team. We strive together toward one vision, to earn the trust of our customers by backing our word with our work. If this sounds like a company that you would like to work for then we are waiting for you to join our team.

Job Summary

The first point of contact with the customer. Will act as a liaison with the customer and team to create an excellent experience for the customer. Schedules repairs, rentals, coordinates with insurance companies, receives payment and follows up with accounts receivables.

Responsibilities Essential Functions

• Phone Answering
• Customer Greeting
• Creates Repair Orders
• Schedules repairs
• Closes Repair Orders in Management System
• Schedules Rentals
• Payment receipts
• A/R Follow up
• Customer delivery
• Monthly Reporting

Qualifications

• Strong interpersonal Skills
• Patient, empathetic and passionate
• Organized, process driven and focused on details
• Demonstrated commitment to continued learning
• Enjoys working in a team environment
• 1 Year of Customer Service required
• Valid Driver’s License required

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Holidays, Vacation & Sick Days
• Uniforms
• 401(k) with employer match
• Paid Training

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer Service: 3 years (Required)

Ability to Relocate:

• San Jose, CA 95123: Relocate before starting work (Required)

Work Location: In person